Every Company Will Have a Marketing Creation Platform
(we just raised a $34.5 million Series C to make that happen)
https://t.co/1PgLUhIbmh
https://t.co/VXCSTufKVE
tip @Techmeme
We're very honored that @Hyken is the keynote speaker at #DAL18. Customer Service and Experience Expert (and magician on the side) shares that last year, $75bn were lost due to poor customer service! It's not that #CX is getting worse, customer expectations are getting higher