@thameswater No what I’m saying is the same as I told your colleagues on Friday. As it’s on a hill all the rain water from the road is running in to the hole and creating a river in the basement. The entire street is draining into the basement.
@thameswater you said you would be out Saturday to stop my basement flooding. Still no joy and this is how you leave a job in the middle@of a road. Please do something to stop the property flooding.