Corporate strategist and marketing guru. Disney fan, pinball enthusiast, and general embarrassment to my children. I am the batteries that aren't included.
We didn't get his name, but we did get his picture! Made our day at Bier Garten in EPCOT with his crazy xylophone skills. We are his biggest fans! #castcompliment
@JimShull@LenTesta Couldn't agree more with you Jim! I've spent my career in product management and product development. First rule is to always put yourself in the shoes of your customers (or guests in this case) to really understand their experience. Magic will follow after that.
@ADPIndy@LenTesta Oh, I'm pretty sure they believe the data. If they had data that showed it wasn't that bad, why not share it with the WSJ?
"Disney says that its internal statistics donโt indicate that more complex rides break down more often but declined to share that data."
My bookshelf is stocked with priceless first editions, ghost stories of course, and a few other tomes known to strike terror in the hearts of foolish mortals...
@LenTesta Congratulations! So which team will she be driving for this weekend in Miami (sporting a clean shaven head under her crash helmet I assume)? ๐
@LenTesta All of which is why we all love you, @JimHillMedia@TheUGseries and @TouringPlans for giving us the straight scoop for all of these years! (and for the record, no brass knuckles were used to encourage this endorsement)
#castcompliment to Robert (and the bartender, aka "the Captain" at Space220 for knowing what an Alan Shepherd is!) for their out of this world service (pun intended)!!! It doesn't get any better than this!
@LenTesta@crispy_tp "This is the paper with all the questions you are looking for" (says while waving hand like a Jedi Master) @SJWallaert
https://t.co/C3ZuVsosby