More lies and ineptitude from @AvivaUK and @GA_InsuranceUK - told me last week that the engineers had my claim photos and I'd hear back in 48 hours. Turns out they forgot to send them. Only sent today. So no car for me for the funeral.
8 days ago I reported a claim to @GA_InsuranceUK@AvivaUK So far no decision, no courtesy car, no write-off notification. I raised a formal complaint. Still silence. I've now had to hire a car at my own expense to get to my father-in-law's funeral this weekend. So cheers!