Ting Chan

[Ting Chan @Tingu22]

@LidlGB @knisxtqn Don't bother. Lidl said they can't add points back on retrospectively even though I gave them my receipt from my shop yesterday. Useless.

[Ting Chan @Tingu22]

@virginmedia Typical of a rubbish internet provider. My broadband never went live and now even your live web chat doesn't work!

[Ting Chan @Tingu22]

@virginmedia nothing but daylight robbery. Can't speak to a human being so @virginmedia just takes and charges what they want, despite not even being a customer anymore! Your live chat rubbish just passes me around and back to your Terri the bot. DON'T JOIN VIRGIN IS THE LESSON

[Ting Chan @Tingu22]

@virginmedia I followed the link but can't see a chat box

[Ting Chan @Tingu22]

@virginmedia Yes, I can do 9-10am or after 11am

[Ting Chan @Tingu22]

@virginmedia I have email and text confirmation that the kit has been received on 2 Sept. With this in mind, Virgin should have closed my account. Yet I get an email same day for the August bill. I've been trying to call and use live chat to speak to you guys and no luck.

[Ting Chan @Tingu22]

@virginmedia I ordered on 14 July and cancelled on 22nd July. I'm sure you can find all these details on record and see the countless times I've called your team and end up speaking to someone in India and the Philippines and end up resolving nothing.

[Ting Chan @Tingu22]

@BootsHelp I collected an order from instore and opened my package to realise there is a missing item. I've been on the phone listening to hold music for so long and still haven't spoken to anyone!

[Ting Chan @Tingu22]

@virginmedia Can never seem to speak to anyone at Virgin, always end up speaking to a stupid useless automated robot.

[Ting Chan @Tingu22]

@virginmedia @virginmedia broadband was supposed to go live on 17th July but this didn't happen. Had multiple technician visits, none of which fixed the issue. Cancelled my contract within cooling period, then the technicians turned up Friday & you're also still trying to Bill me!

[Ting Chan @Tingu22]

@FitbitSupport Time after time, every order I make with @fitbit takes WEEKS to arrive. You should be tackling your communications and guidance on delivery lead times!

[Ting Chan @Tingu22]

@FitbitSupport DHL cannot trace my item. One moment, my item is in Netherlands, the next it's in the US. Please give me a refund so I can order a new smart watch elsewhere

[Ting Chan @Tingu22]

@FitbitSupport Replacement versa 2 dispatched on 17th December. I still haven't received it.@FitbitSupport tells me to contact International logistics centre to find out where my item is. I try to call this company and their lines are constantly shut and their website doesn't work.

[Ting Chan @Tingu22]

@FitbitSupport Thanks, I have sent a DM

[Ting Chan @Tingu22]

@FitbitSupport my Versa 2 broke after a mere 2 months... Your replacement was posted on 17th December and I still have not received it. DHL's tracking number shows the last update was on 21st December. Please advise!

[Ting Chan @Tingu22]

@HalifaxBank Just received this. Is this a scam?

[Ting Chan @Tingu22]

@Travel_Up It has been a long wait but @Travel_Up has refunded my 3 flight tickets (departure date was 20 March). They deducted admin fee from the refund but considering the downturn in the travel industry, the fee is reasonable.

[Ting Chan @Tingu22]

@HalifaxBank @HalifaxBank I've been trying to call and speak to someone for weeks now and just can't get hold of anyone. There's been times I've waited 2 hours for someone to answer... How long do I currently have to wait?!

[Ting Chan @Tingu22]

@Travel_Up Finally received an email from @Travel_Up to say my refund will be in my bank account on the next 3-5 days. Flight was booked for 20th March.

Hope everyone gets their refunds soon!!

[Ting Chan @Tingu22]

@BandQ Made an order over a week ago, payment has been taken and still no word on when I can collect! Next time, I'll order with Wickes!