justin

[justin @tinks_9]

@virginmedia It’s pointless! The groundwork needs to be done which is delaying everything! Contractors come out & leave after 15mins without relaying any information. I speak with your pre install who have no idea so goes round & round & round and nothing get sorted just further delays

[justin @tinks_9]

@virginmedia yes, and have been since your engineers came out in Dec to do the ground works - since then all I’m getting is external work is need first then someone turns up looks at it and drive away with no explanation.. it’s like Groundhog Day over and over again, nothing gets sorted

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia @depechemode Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia @depechemode Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Would of loved to watch it but you have left me with out broadband & TV since the 8th Jan 24 - policy taken out in November 23 - 4 months for virgin to ignore me and not prioritise an engineer to get out and sort the cabling

[justin @tinks_9]

@virginmedia Yes a complaint has been raised but this 28 days to resolve and doesn’t solve the issue that I don’t have broadband or tv since the 8th of Jan and now I’ve got wait another 28 minimum before some might escalate this matter so from setting up the policy in November to Feb install

[justin @tinks_9]

@virginmedia No, only that the contractors need to come out to the cabling. It’s been at this stage since the 8th of Jan

[justin @tinks_9]

@virginmedia That’s correct. Installation should of been on the 8th of January but the ground works have delay that process 3 times pushing install to the 7th Feb leaving me with no internet or tv since the 8th of Jan with no real explanation to why

[justin @tinks_9]

@virginmedia Why aren’t the Virgin complaints team dealing with my complaint? where do I go next, escalating to a manager, OFCOM, alternative dispute, etc? Called 5 times over 4 days to be told my installation would happen today & would receive regular updates - nothing not even a call or tex

[justin @tinks_9]

I have just bought Geronimo Rulli in #dreamleaguesoccer

[justin @tinks_9]

I made this Bear just for you. Please send a Bear back to me Download now: https://t.co/LnYZFR028K

[justin @tinks_9]

I've found the rare item 'Motorbike' in Auction Wars : Storage King! What can you find? https://t.co/ekK7ymVe4f