~*~ Rachel ~*~

Full time teacher. Part time writer. Occasional 🏋️‍♀️. Did I mention the food? All views my own.

[~*~ Rachel ~*~ @tinytiptoes]

My 5 minute break just turned into a fifteen minute break and now I’m debating giving up work until Tuesday…

#reportwriting #MayHalfTerm #ifyouknowyouknow #iykyk #teachertwitter #teacher #teacherlife #edutwitter #whenwillotbeover #procrastination

[~*~ Rachel ~*~ @tinytiptoes]

Genuinely just spent about five minutes wondering if Alexa was broken because I was getting no response.

I was calling her Anna.

It’s clearly going to be that sort of day 😂🤦🏻‍♀️

#busybrain #sendhelp #notsobright

[~*~ Rachel ~*~ @tinytiptoes]

@secretHT1 @Link83772411 I feel this so much 😂 Oh, but the Demon Headmaster - that and the Queen’s Nose 💕

[~*~ Rachel ~*~ @tinytiptoes]

@JamesMarstersOf and @AllCharisma @comconyorkshire? There really is a Santa Claus and I’ve clearly been a Very Good Girl #childhooddreamsrealised #isthisreallife #buffy #btvs #yorkshirecomiccon

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp Thank you. I can’t as it’s not my email account so will have to ask my mum to do so - if she will and is able - just to bring someone else into the inconvenience! I do appreciate this is largely not Amazon’s fault but I do hope you will strongly reconsider using VsupplyUK anymore

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonUK Please can you help? On 29th March I ordered a volcano kit as a prize for a child I teach (aged 8). On 6th April, I received a game called Dodge the Lava (aged 3+). I have contacted the seller twice with no response. I am unable to arrange a return because you think 1/2

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp have a very disappointed child come Monday if this isn’t sorted. Please organise at least a refund - and quite honestly I feel this is the very least I should expect as it is the legal obligation. Thank you.

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp to do with my job and really important. I have wasted hours now emailing the seller and tweeting or contacting customer services and really am questioning purchasing from Amazon. I have planning and other work to do, not just sitting telling the same story repeatedly and will

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp As I have still had no response from the seller, please could you advise what I should do now, Chloe? This has now been days and a lot of my time - and I still have no prize for Monday. I can’t order or purchase anything else until I am at least refunded the money I spent. This

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp suggests I lied! They can’t provide the item I actually need for my job and are offering no more than a 40% refund when the error was all theirs. I have other things to do as a teacher and have spent over two hours of my holidays and planning time chasing this. Please advise 2/2

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp Thank you. I have used this service and received some help from Sandi. I want to start by saying that your team at Amazon have been brilliant! The seller, however, is appalling. They have requested photographic evidence (which I have provided); I find this offensive as it 1/2

[~*~ Rachel ~*~ @tinytiptoes]

@lambertolly13 Have you read The Woman in the Window by @AJFinnBooks - I couldn’t put it down!

[~*~ Rachel ~*~ @tinytiptoes]

@sweatybetty shouldn’t be allowed to have sales in the #schoolholidays when I have too much time to sit in front of a computer 😂 #Iamasweatybetty #TeacherLife #easterholidays #howmanyleggingsaretoomanyleggings

[~*~ Rachel ~*~ @tinytiptoes]

Just told @alexa99 I love her and it’s honestly the most positive response I’ve ever received 😂 #singlelife #easilypleased #toomuchtimeonmyhands #canyoutellitstheholidays #teacher5oclockclub #TeacherLife #edutwitter

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp Then this:

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp This is the page I get to:

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp Thank you again for your help. I’m really sorry to be a bit silly - when I click on the link you sent, there is no ‘chat’ option; just the option to select an item with which I want help, which then only gives me the option to contact the seller which I have done to no avail?

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp school starts again 17.4.23. Thank you very much!

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp this appears to be a number of problems (wrong item, claiming the item has not arrived, no response to messages) generated by the seller rather than Amazon directly, but I would be grateful for any more help you can give. I do need the item or a refund to repurchase before 3/4

[~*~ Rachel ~*~ @tinytiptoes]

@AmazonHelp provided on their tracking page, it tells me that the item was delivered at 12:55pm on 6.4.23 (this is the day and time the incorrect game arrived). I am therefore being told I have to wait until after 11.4.23 to claim a refund, which is quite a delay. I do appreciate that 2/3