@MariaPerdomoEWR@MarriottBonvoy@Marriott You’ll like this…. In speaking with the Elite desk supervisor, since she did not have enough empowerment, I asked to be connected to Mr. Capuano’s (Marriott CEO) executive service desk and she asked me who Mr. Capuano was! I promptly ended the call. @MarriottBonvoy@Marriott
@MariaPerdomoEWR@MarriottBonvoy@Marriott Similar experience- Residence Inn Suncoast Parkway, Florida. The hotel had no water due to a water main break with no estimate on return to service. They expected quests to stay or find their own accommodations. @MarriottBonvoy@Marriott
@Motawif_SA Hello. I’ve been in booking failed stays since Monday. You’ve emailed me saying the issue will be resolved in 72 hours. It’s now 4 days. Ticket ID# 2022061089433
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