A dad says Valve has “a customer for life” after the company sent him a free replacement Steam Deck case.
He reached out to Steam Support after his baby threw up on the original case and asked if he could buy a new one.
Instead, Valve told him they had already ordered a replacement and would send it free of charge.
“Valve has a customer for life. I reached out asking if I could buy a replacement case after my newborn got sick all over mine, and they just sent one for free.”
“I know it’s a small thing, but this kind of customer service means a lot.”
Looking for sexy Steam indie games under 20k wishlists.
I'm hunting for devs having fun and hidden gems from small teams. Full focus on talented people without big resources. The more I grow, the more resources I invest into creative ways to support the true indies shine.