Laura Devereux

everyone wants happiness no one wants pain.. but you can't have rainbow without a little rain!

[Laura Devereux @titchylaura]

Good luck to my daddy Sean Devereux. Running his 1st marathon for the Alzheimer’s Society in memory of my great Granda Jim Flynn! You got this daddy! Love from Eoin #BBCMarathon

[Laura Devereux @titchylaura]

#AppAwards2023

[Laura Devereux @titchylaura]

#Appawards23

[Laura Devereux @titchylaura]

@AerLingus I have sent this.

[Laura Devereux @titchylaura]

@AerLingus it’s now been 5 weeks. Still no word. You asked me to fill in a form for compensation well I don’t know as it was filled with Christmas presents!!!!! I’m also conducting my own tracking as you seemed to not bother. £25 for a bag is an utter disgrace when you don’t care

[Laura Devereux @titchylaura]

@AerLingus today makes the 4 week birthday of my bag being delayed! Why is nothing being done! #delayedbag #verybadcustomerservice

[Laura Devereux @titchylaura]

@AerLingus we are now approaching 4 weeks! Shall I expect to see my bag of Christmas presents in 2023!!!! #Disgrace #delayedbag #aerlingus

[Laura Devereux @titchylaura]

@AerLingus @Sean7865 Any update? Still no one has contacted me like I have asked.

[Laura Devereux @titchylaura]

@AerLingus it has now been 3 weeks and STILL no sign of my bag. I am not taking that tracing is still continuing this is a disgrace

[Laura Devereux @titchylaura]

@AerLingus I flew with you again on Monday and it took over an hour and a half for the bags to come off the plane!! You have my contact details and I would like someone to contact me urgently as I’m fed up chasing a bag. Every Christmas present I had was in that bag and it is not on.

[Laura Devereux @titchylaura]

@AerLingus Thank you for the reply. However, we are now on the verge of a month and tracing still continues????? I have a text from swissport to tell me what flight my bag went on as it turns out it never left Belfast! I had to trace that myself.

[Laura Devereux @titchylaura]

@AerLingus Any update?

[Laura Devereux @titchylaura]

@AerLingus @AerLingus you charge for a bag but do not seem to care this is delayed. I have had no contact and all I get is tracing continues

[Laura Devereux @titchylaura]

@AerLingus I have just sent this to you in a message

[Laura Devereux @titchylaura]

I have sent you the information required. Thanks

[Laura Devereux @titchylaura]

@AerLingus what is going on? It has been now 2 weeks and my bag has still not been sent to me. I appreciate you’re busy but please can someone come back to me. Christmas presents and everything held at Heathrow! #delayedbag

[Laura Devereux @titchylaura]

@EamonnHolmes @RuthieeL @alzheimerssoc I was in tears when you won. A great cause and the money will be a massive support in research. Well done to you both xx

[Laura Devereux @titchylaura]

What about their families also?!

[Workers Strike Back @WorkerStrikeBck]

The human cost is the BA's is unbearable. #BAbetrayal

[Laura Devereux @titchylaura]

@piersmorgan agree 100% with this.

[Piers Morgan @piersmorgan]

I'm disgusted by the way @British_Airways is treating its staff. Just outrageous to make the whole 43,000-strong workforce redundant then rehire some back on massively reduced salaries. Shame on you, BA - these people made you a great airline, now you're trashing them & it.