Tom McCambridge

Founder of Proof Digital - a digital experience studio

[Tom McCambridge @tmccambridge]

@Keir_Starmer Except you’re missing the part where employers can’t afford to take anybody more staff on, in fact are actively letting people go as a result of NI increases. Nice one

[Tom McCambridge @tmccambridge]

@UberUKI_Support Is this what you mean by help? A driver turned up who clearly wasn’t who was registered on the app. I took a photo for safety purposes and he took off with my food. This is what you get.

[Tom McCambridge @tmccambridge]

@ubereats_uk I need to report a serious incident involving an order last night. Driver who turned up was not who the app said it was and took off with my food when I took a photo of him and the vehicle for my safety. Your automated ‘support’ is deplorable.

[Tom McCambridge @tmccambridge]

@UberUKI_Support Who can I speak to who can actually take accountability and put things right?

[Tom McCambridge @tmccambridge]

@UberUKI_Support Messages left on read and no follow up. Why does your customer service protect vendors and drivers before the customer?

[Tom McCambridge @tmccambridge]

@UberUKI_Support Ah, the public response to make it seem as though you’re going to do anything about this. Contacted you on Instagram and supplied info and guess what? Nothing happened. Your customer service, or lack thereof is genuinely laughable.

[Tom McCambridge @tmccambridge]

@ChrisWatson86 @RacingPost @Betfred @RacingUKOnline @AtTheRaces @BHAStewards Absolutely disgraceful this

[Tom McCambridge @tmccambridge]

@DHS_London I've sent a couple of emails regarding some tickets for our healthcare company but i'm not getting a response. Could someone reach out please

[Tom McCambridge @tmccambridge]

@StateOfLinkedIn https://t.co/GNOFlexP7B

[Tom McCambridge @tmccambridge]

@lastminute_com hi - paid for lounge access if flight is delayed at time of booking but don’t have any reference to it in my email. Can you help?

[Tom McCambridge @tmccambridge]

@AppleSupport Hey - do you think it might be possible for someone to email me back with regard to my recent order? It's been three days now, so it would be really cool if you did, because to this point the service is abysmal for ~£10k of new gear on order.

[Tom McCambridge @tmccambridge]

@bandq_help @BandQ Thanks - I have messaged you

[Tom McCambridge @tmccambridge]

@BandQ I've tried asking for someone in customer services to respond to a complaint i've raised with no success via any other channel. Can someone here help me? I'm done with this now, appalling customer service.

[Tom McCambridge @tmccambridge]

@LloydsBankBiz Hey - yes I tried that. It didn't work. It works fine on my phone though. But that's not ideal as I need it on my laptop really.

[Tom McCambridge @tmccambridge]

@LloydsBankBiz Hi - Since yesterday I am unable to login to internet banking from my laptop. Is the service down?

[Tom McCambridge @tmccambridge]

@LloydsBankBiz

[Tom McCambridge @tmccambridge]

@sainsburys order cancelled 40 mins before delivery was due with no reason why or explanation. It’s baby milk for our newborn and we have no other options. Unacceptable and need help resolving this please.

[Tom McCambridge @tmccambridge]

@Ocado Failed delivery yesterday, we were promised our baby's milk would be delivered between 9-12 today, but no show and no call. What's going on?

[Tom McCambridge @tmccambridge]

@bt_uk Having to contact you on here as your live chat and telephone support have been useless. I received an email about my 12 months amazon prime but no code was given. Can someone contact me to discuss? Please don't give me another number to call, i've tried it.

[Tom McCambridge @tmccambridge]

https://t.co/iMr7O60Yn2