@VerizonSupport This is the second time I've used your Twitter account for this type of issue, and I have found it very useful and more easily accessible through my phone than the website. Thank you for making it an option!!
@VerizonSupport That did it! I can't believe I didn't think of doing that earlier. Now I know (Until we get our new Fios) to try that if simply powering off doesn't work.
@VerizonSupport Connectivity. The internet light will not go on on my modem. I have rebooted multiple times. This has happened before, and when reboot doesn't work, it has always been an issue in the area. Maybe this is different this time, but I'm going to wait awhile.