I’ve spent countless hours trying to locate the missing luggage and yet I have less answers than when it was originally lost… & no representatives have given me the same answer to its whereabouts
The collapse of the customer service industry featuring @lufthansa - @Lufthansa_USA
How is a bag lost then found and then lost again? & why am I being told it’s both in Berlin (somewhere I’ve never stepped foot in and has been shipped out for delivery)
At FRA, standing in the @lufthansa service line for the 8th cumulative hour after the disaster that was yesterday’s cancellations & perhaps only halfway to speaking to a representative - absolutely absurd.
After a great phone call with Coach @GreenRB21 , I am blessed to say I have received my first full scholarship offer to the United States Naval Academy!!! What an honor to have the opportunity to serve our country and play football!!! #GoNavy#We21ive