Whilst TNS 365 are handling your calls, our custom-built live system lets your team view job data, who's allocated, what the ETA is, completion details, job photos and more - whenever you want, 24/7. With easy one-click access to reports to help with key areas of your business.
As well as providing in and out of hours call centre services, TNS 365 have a nationwide network of repair agents able to assist you when your own engineers are unavailable or if your customers call with breakdowns out of your area.
If you're a repair agent, manufacturer or fleet-hire company looking for a new call centre - we can offer features to level-up your out of hours customer service, get in touch with us today on 0208 0502 365 or drop us an email on [email protected]#outofhours#callcentre
At TNS 365, our custom-built software enables us to take on jobs quicker than most others, allocate the right people to breakdowns and provide timely updates to your customers. Engineers can access our job app to give live arrival times, finish times & completion details.
TNS 365 main focus is to answer your phone quickly, taking accurate details and passing the info onto engineers as quickly as possible. If you're looking for a new out of hours call centre, get in touch with us today on 0208 0502 365 or drop us as email on [email protected]
@bdsams hi Brad, sorry to bother you, any news on a surface go 2 or a smaller Pro X? Tempted by the new Pro X but want to hold out for a new Go 2 or more mobile X
@bdsams any news on UK release dates for the new surface refreshes (laptop 3)? The UK Microsoft website doesn't even mention the new devices π’ also was there any hints at a new surface go?
We offer #outofhours call handling services for companies who need business continuation after hours - for more info visit https://t.co/oB12urwVeU #callhandling#calls#callcentre