@Tesla@Tesla_France@teslaeurope@elonmusk #5 not safe enough.”
I didn’t know Tesla has different safety standards for French and German customers.
This is my second Tesla (after a Model S). I love the cars, but the service is a disgrace. No real person to talk to — only an app and emails that don’t reply.
@Tesla@Tesla_France@teslaeurope@elonmusk #4 plus a registered letter. Almost total silence for 6 months.
Yesterday I went there again. No service manager, no name, no phone number, no contact. The counter person listened, disappeared, came back and said: “Tesla France is not responsible if the German TÜV says the car is
@Tesla@Tesla_France@teslaeurope@elonmusk #3 I had to drive all the way back to Germany for the re-test: 2 days + over 400 € in charging and tolls.
I demanded reimbursement for the failed service and the extra costs. I handed in the letter in person, sent multiple emails to Tesla Cannes, Tesla France and Tesla EMEA,
@Tesla@Tesla_France@teslaeurope@elonmusk #2 I paid 310 €. At the TÜV the inspector immediately heard the classic rear control arm noise, lifted the car — and the Model Y failed.
Tesla France told me “in France the tolerance is higher” and repaired it for free anyway. If it was safe, why repair it?
@Tesla@Tesla_France@teslaeurope@elonmusk I spent the winter in France and had my German TÜV coming up. I booked a service at Tesla Cannes, explicitly told them that I had a German TÜV/CT appointment and to check it thoroughly so I wouldn’t have to drive back from Germany again.
People oddly assumed that I didn’t understand LiDAR, even though I oversaw the custom LiDAR development that Dragon uses to dock with the Space Station
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I went from one robotaxi to the next and the same song was playing in the next one since the vehicles are synced to my profile 😭 this is one of the best parts of robotaxi