Hey @AmazonHelp@Amazon, serious question: is it actually possible to reach someone who can actually resolve an issue?
Your AI chatbot kept asking the same questions over and over. Then I spent 20 minutes being transferred to SIX different people before ending up with a supervisor who disconnected the chat while supposedly helping.
I’m not asking for anything unreasonable. If your site says delivery is in 2 days, great—deliver it in 2 days. If you advertise next-day delivery, it shouldn’t arrive 3-5 days later.
Do better.
#CustomerService #AmazonPrime
Week 3 Update: My brand-new 2026 Silverado has now been out of service for over two weeks after failing just 24 miles into ownership.
The ECM replacement didn’t fix the truck. GM is now replacing the wiring harness and injectors, and I still have no estimated completion date.
I asked the dealership to discuss unwinding the deal after the ECM repair failed and am still waiting to hear back.
@GM@Chevrolet, I’ve lost confidence in this truck. Please work with me on a fair resolution. #Silverado
@GM@chevrolet My brand-new ‘26 Silverado had 300 miles when I took delivery. Drove it just 24 miles (~90 min) before it suffered a major failure and had to be hauled back on a flatbed.
A brand-new truck shouldn’t spend more time at the dealership than with its owner. #Silverado
Sunday Update: Two weeks ago, this was the last time I saw my brand-new 2026 Silverado - on a flatbed after just 24 miles of driving.
The ECM replacement didn’t fix the truck. GM is now replacing the wiring harness and injectors, and I still have no estimated completion date.
I shared my experience with the Silverado community to see if anyone else had experienced something similar. The discussion has been eye-opening:
https://t.co/Q3cWpBL2Nn
@GM@Chevrolet, I’ve lost confidence in this truck. Please work with me on a fair resolution. #Silverado
@chevrolet@GM Day 14: 2 weeks without my new Silverado after it failed after just 24 miles. The ECM replacement didn’t fix it, and now GM is replacing more parts. Still no completion date and no resolution!
Please do the right thing and take this truck back! @GM@Chevrolet#Silverado
@chevrolet@GM A brand-new truck. 24 miles driven. Nearly 2 weeks in the service department. The replacement part has finally arrived, but I still can’t get an estimated completion date. GM customers deserve better communication and urgency than this. @GM@chevrolet#Silverado
@OnStar Thanks for sending me an offer on my new truck. Unfortunately my brand new 2026 Silverado 1500 has experienced a major ECM electrical failure after 24 miles and 2 hours of ownership. It has been in the shop for over a week with at least 3-5 more days before parts come in.
The dealer gave me a loaner Equinox. not a replacement for the capabilities of the Silverado. I’ve already had to reschedule and completely rework three projects because I don’t have the truck I paid for.
I bought a truck for a reason, not a small SUV. @GM@chevrolet#Silverado
@YouTubeTV@YouTube@MySundayTicket I have Sunday Ticket through my YTTV subscription. Can I access Sunday Ticket on YouTube when I cancel YTTV?
I have been a customer since 2019 and I’m at my wits end. All you do is raise prices and offer less. @GetSpectrum looking better now!
@DK_Assist Hey @NYSGamingComm you need to investigate this. @DraftKings@DKSportsbook@DK_Assist seem to be having “issues” with getting their act together and definitely impacting customers money!! Totally unfair and needs to be addressed.
@DK_Assist So there are no stats showing but you’re changing the cash-outs?
If fact you’re offering cash-outs at values LOWER than what has already been won! Get your act together.