Todd Barber

Sales & Marketing Executive in technology and telecommunications, esp mobile applications

[CallMiner, Inc. @CallMiner]

Today, most teams struggle with legacy automation that doesn’t scale.

In our latest blog, we explore how #AI agent automation helps orgs move beyond outdated strategies to create smarter operations, more efficient workflows, & better #CX.

Read more. https://t.co/5aHYvcH3xY

[CallMiner, Inc. @CallMiner]

We’re headed to @CustContactWeek in Las Vegas! 🎰

Join us June 22–25 to connect with #CX leaders and explore the latest in #AI, automation, analytics, and customer service innovation. The CallMiner team will be at booth #526.

Register for #CCWVegas here. https://t.co/4V0qn6x0CJ

[CallMiner, Inc. @CallMiner]

The future of CX outsourcing belongs to orgs that adapt faster than the market changes.

Join our webinar with Quinn Growth Advisors & ArenaCX on May 28 to learn how BPOs can embrace innovation & stay competitive in an evolving environment. Register here.
https://t.co/8iEJ2S4fXo

[CallMiner, Inc. @CallMiner]

Don’t forget to join our webinar with @KMSLighthouse to explore how AI-driven knowledge management is transforming contact centers.
📅 Date: Tuesday, May 19
⏰ Time: 8 a.m. PT / 11 a.m. ET / 4 p.m. BST

There is still time to register!
https://t.co/2JcgRdDOsi

[CallMiner, Inc. @CallMiner]

#AI adoption in #CX is accelerating, but many leaders struggle to turn investment into meaningful results.

Join our webinar with WiCX on 11 June at 2pm BST/9am EDT for a discussion on the realities of implementing AI initiatives inside complex companies.
https://t.co/Lqg8yR3HAw

[CallMiner, Inc. @CallMiner]

CallMiner is sponsoring the @CCMA_Ireland Annual Conference – CX 2026!

Join us 21 May in Dublin to talk all things #CX, #AI, and conversation intelligence, and stop by our stand for a chance to win an Amazon voucher.

Register today. https://t.co/7RS3RaWbHS

[CallMiner, Inc. @CallMiner]

Innovating CX at scale takes the right partners. 🚀

CallMiner + @EtechGS are joining forces to deliver AI-driven conversation intelligence, automation & measurable outcomes embedded into Etech’s platform & supported with ETSLabs professional services.

https://t.co/aKRIeAFtNP

[CallMiner, Inc. @CallMiner]

As #AI becomes more involved in #CX decisions, accuracy alone isn't enough. Orgs are expected to explain how decisions are made, managed, and governed.

Download our latest whitepaper for a practical human-in-the-loop framework for responsible AI. ➡️ https://t.co/fqGynf3R2W

[CallMiner, Inc. @CallMiner]

Most #CX teams are still stuck in reactive mode. By the time customers contact support, the experience has already broken down.

Head over to the CallMiner blog to read how conversational #AI enables proactive CX, predicting issues, & automating guidance.
https://t.co/8z2TU0lfsQ

[CallMiner, Inc. @CallMiner]

The countdown to the next #CallMinerGlobalTour stop is on!

We'll be in Miami for #LISTENEast (June 2–3), focusing on impactful sessions, meaningful networking, and real conversations.🌴

Special thanks to our sponsors ACC Premiere, Daon and @Microsoft.
https://t.co/ITujRzts2d

[Todd Barber @toddbarber]

I’ll be there!

[CallMiner, Inc. @CallMiner]

CallMiner is headed to Ottawa for the CxOutsourcers Mindshare Event 2026, May 18 - May 20.

We'll be on site connecting with industry leaders to discuss what’s next in #CX, #AI, #automation, & analytics.

If you’ll be there, reach out – we’d love to chat!
https://t.co/aP8erxh9Ha

[CallMiner, Inc. @CallMiner]

CallMiner is a finalist in the @CustContactWeek Excellence Awards, Disruptive Technology of the Year category! 🎉

Our AI-powered Outreach solution transforms #CX with real-time insights that trigger personalized, event-based engagement. Proud to innovate alongside the best!

[CallMiner, Inc. @CallMiner]

Don’t forget to join our upcoming Innovation Showcase Series webinar for an interactive session on how CallMiner uncovers and activates high-impact #automation opportunities.

Register now for May 7. ➡️ https://t.co/zQjhD8ndkd

[CallMiner, Inc. @CallMiner]

Customer insights only drive value when they are understood, trusted, & acted on across the business.

Read how a UK retailer used CallMiner to uncover the root cause of issues, enable trend-based agent coaching, & elevate CX into board-level reporting.👉 https://t.co/Fmmwg6LC51

[CallMiner, Inc. @CallMiner]

CallMiner CMO, Eric Williamson, recently chatted with @CXtodaynews on how leading orgs are using intelligence from customer interactions to drive smarter decisions, connecting insight and action in a continuous loop of analysis, automation, and augmentation.

Hear more. ▶️

[CallMiner, Inc. @CallMiner]

We had an incredible kickoff to the #LISTENGlobalTour in the UK this week!🐝

Thank you to our community and our sponsors Atombit, @KMSLighthouse, and @Microsoft for making it happen.

📍Next stop: #LISTENEast, June 2–3 in Miami, FL.🌴 https://t.co/spvlCqMFaw

[CallMiner, Inc. @CallMiner]

CallMiner’s Megan Keup, Product Marketing Manager, is speaking at the Nexgen Chatbots & Conversational AI Virtual Summit (US) on May 6 at 10am ET.

Register to learn how conversation intelligence powers automation that boosts efficiency & elevates #CX. https://t.co/qBq8VSFtAd

[CallMiner, Inc. @CallMiner]

#AI agents are everywhere, but not all of them are delivering better customer outcomes.

Head over to our blog to learn why AI agents are only as smart as the conversations behind them, & how conversation intelligence drives better automation decisions. ➡️ https://t.co/x4KFbXWUMm

[CallMiner, Inc. @CallMiner]

Quick access to accurate information is essential to delivering great #CX.

Join our webinar with @KMSlighthouse to explore how AI-driven knowledge management is transforming contact centers.

Register now to secure your spot for May 19.
https://t.co/a37J2RWDRd

[CallMiner, Inc. @CallMiner]

Reminder! CallMiner is heading to The Forum’s 2026 Customer Strategy & Planning Conference.

Join our session on balancing AI + humans (12:30pm GMT), & say hi to the CallMiner team (booth #6) for a chance to win a luxury gift hamper. Register for 28 April. https://t.co/Padilw0AOH