Hello @KotakBankLtd / @KotakCares - I have been following up for incorrect charges. I have also raised an issue but still no changes since a week. Please look into this in a timely manner. Additionally, no response on the private messages as well.
Hello @KotakBankLtd / @KotakCares - I have been following up for incorrect charges. I have also raised an issue but still no changes since a week.
Please look into this in a timely manner. Additionally, no response on the private messages as well.
Hello @KotakBankLtd ,
Despite giving all required details to you and waiting for 3 days, how much more do you want me to follow up for a simple query?
@udaykotak@jay_kotakone - Tagging you just in case.
@KotakBankLtd@KotakCares Update: Hello @KotakBankLtd , @KotakCares - This issue has resurfaced again. I have been charged ₹305.62 for a debit card (the best part is that I had cancelled Debit card last time while on call for this very thread).
I request you to please fix this.
@KotakBankLtd@KotakCares OK, final update. It took some time and public posts but I did get the required help. The issues are now solved for the moment and I got all the answers which TECHNICALLY everyone who comes to open the branch should provide.
Thank you once again Social media team (for calling)
@KotakCares@KotakBankLtd IF this is your account - get it verified / mention it on your twitter as well.
If this is scam, get it blocked / deleted please?
@KotakCares@KotakBankLtd What is this scam? is this your account as well?
If yes, please get it validated. If not, I request you to please get this blocked / reported?
@KotakBankLtd Can confirm that I received another call today. No progress so far, just to check and let me know that work is being done.
Any progress is progress.
@KotakCares @Kotakbanks @KotakBankLtd Well neither of you have replied to my DMs and to my issue. What kind of horrible bank is this. Rude awakening.
Thank you for highlighting the scammer though, appreciate that.
Hello @KotakBankLtd,
I have a company account with you and you have charged me ~4000 INR. Clear cheat and I expected better from a bank of Kotak's stature. And when I try to login to netbanking - It says as shown below. Nor I received any sms or email as to why the charges