@SkyHelpTeam hi I’m trying to see if I can join sky mobile and place an order but constantly getting a technical error? I’ve tried clearing cookies etc not luck. Thanks
@SkyHelpTeam Yes I have, two phones on multiple browsers and a laptop. It lets me get to the bit about being the bill payer then I get the technical error screen
@Cosatto_Tweets how long does it normally take to get a reply from filling in the contact form? It’s been 6-8 weeks now and I haven’t a reply about a faulty pram.
@jessicamordenmp Hi, I sent an email on the 15/05 but haven’t received a reply yet, just wondering if you could advice on who I could email regarding a housing issue (Beechwood, Newport) Thanks, Antonia Jenkins
@Cosatto_Tweets Yes I have seen it, a waste of time as we’re the other emails. And a week wait. Tried the phones too and no one answers them either. Awful customer service.
Seems there’s a week wait for a reply to every email from @Cosatto_Tweets about an unsafe pram. Shame the 4 year guarantee doesn’t cover its awful design.
@AskSmythsToys Hello, I purchased a Christmas gift In September that I’d like to return, I’ve seen online the extended returns policy is from September, could you just confirm this is also in store? Thank you
@virginmedia I thought that CISAS was the 3rd party? The adjudicator has said that as it’s data protection they can uphold it as they don’t deal with anything data protection.
@virginmedia Hello, I received an email stating I needed to contract an independent company in regards to a complaint, I have just gone to the website provided and it states it can’t be used for data protection issues. Just wondering if there is antoher service. Thanks.
@virginmedia In regards to this conversation I have have answer back from CISAS and they agree they can not accept a data protection case, could you please advise on who the third party is for these cases? Thanks