@CarMax Are your employees cherry picking the best deals for friends and family? It's so fishy that no one is willing to resolve this issue, despite acknowledging the error on CarMax's end.
@CarMax Horrible first experience with CarMax. We paid to ship a vehicle (credit card billed $1999 and transport confirmed via email) after speaking with an agent. 2hours later, a "glitch" in the system allowed someone else to transport the car to themselves even after we paid!