@AramideOyekunle@TheGreatestIFE Only successful deals in the month of June, no setbacks, no disappointments…Just one outcome all through “Congratulations” so shall it be in Jesus Name (Amen)
@AirtelNigeria@NgComCommission@AirtelNigeria you keep saying it’s resolved and I’m the one at the receiving end, is it until I go under every trend on X or report you to influencers that would use you for popularity contest. A sensible and caring brand would have gone out of their way to find lasting solution
@AirtelNigeria@NgComCommission@AirtelNigeria you are actually the most useless network in Nigeria. How can I complain about one thing everyday for over a week now and there’s absolutely nothing to resolve it. You have outlets spread across Lagos. What’s it going to cost you if you send someone to my location
@AirtelNigeria@NgComCommission@AirtelNigeria how can you investigating one thing since Monday and if it’s true that you are investigating since Monday then it’s means @AirtelNigeria is either not a reliable brand or the personnel’s are not reliable, either way it’s actually very sad and disappointing
@AirtelNigeria@NgComCommission@AirtelNigeria Gbeminija thanks for responding ooo but I think you guys are robot that has been programmed to memorize some certain lines and I don’t think you people read to comprehend, you just read comment to respond and that’s very bad. How can be investigating one thing
@AirtelNigeria@NgComCommission@AirtelNigeria about 6 days of subscription was wasted…You people are heartless and insensitive. So I will be without a functional Internet this weekend and Monday is not certain. send a technical person to evaluate the situation and stop investigating Feenah
@AirtelNigeria@NgComCommission Please don’t patronizing me, I made a complaint since Monday and you have been investigating this Monday, is it a murder case that you need the solve. I said the Anthena is not coming on, it’s that simple. You are not talking to an illiterate please.
@AirtelNigeria@NgComCommission@AirtelNigeria you called to say you emphasize with me but you couldn’t come with a reasonable solution just all talks, this is by far the worst experience ever from a telecom operator in Nigeria. Your customer service is the worst experience ever.
@AirtelNigeria@NgComCommission@AirtelNigeria this is actually disappointing…I don’t know what in God’s name you’re investigating, no installer to come around and access the situation. I don’t want to be unprofessional but you guys are just frustrating me. I need internet for God’s sake
@AirtelNigeria Tell me if this is not wickedness, another day gone without communication…I will spam your page and pay people to spam your page, I think that’s when you will know the level of mess you are into…Just watch and see
@AirtelNigeria@AirtelNigeria is it so difficult to communicate with your customer? I reached out to you via X and have go a step further to get your agent but seems the standard culture in your organization is to be non-responsive because this cannot be a coincidence
@AirtelNigeria@AirtelNigeria and I have a running subscription that won’t wait for the issue to resolved, all I am requesting is that you give me a road map to getting resolution but instead of resolving the issues you decided to ignore and remain silent…This is very disappointing
@tolexfaj4 Hello @tolexfaj4, we apologize for any dissatisfaction you may have experienced with our network. Please note that we are committed to resolving this matter and improving your overall experience. Kindly check DM for further assistance. Thank you. ^Lola
@AirtelNigeria your customer service is porous and this is not the first time…my internet went off since Sunday and I reached out yesterday till now no direction on how to get resolution, customer service agent are not reachable. This is actually disheartening for a big brand