Tom Thomas

Development worker/ observer/ researcher. Views are personal, forwards are not endorsement.

[Tom Thomas @tom_t]

@lg_india @LGIndiaConnect what is your customer care number? No one answers 080-6937 9999!

[Tom Thomas @tom_t]

@AJIOLife order reaches via @XpressBees_IN 4 days ago, agent doesn’t deliver as OTP isn’t working. Now agent uses a simple trick - delvry attempted, but not dlvrable for wrong pincode! ! Enjoying this game for 3 days. Complain to @AjioCares & @XpressBees_IN pointless! Bye Ajio.

[Tom Thomas @tom_t]

@The_Karthik 🤣

[Tom Thomas @tom_t]

@airindia 30 minutes and still waiting thanks to your inefficiency!

[Tom Thomas @tom_t]

A heartfelt salute to K.J. Baby, one of the finest artists & activists, who stood unwavering in his convictions & expressed them with eloquence through his work. Here is a snippet from his final piece, "Kunhimayan Enthayirikkum Paranjath?" when he performed at Ulikkal. Salute!

[Tom Thomas @tom_t]

@minicnair I completely agree with him on that it is the duty of the employer to pay fair living wages and dignified working conditions to all their employees. Tips dehumanises employees. Pay fair living wages and do not leave the employees at the mercy of consumers and their tips.

[Tom Thomas @tom_t]

@AmazonHelp Looks like a message asking me to DM the issue as the resolution for the problem! You save your face publicly as a responsive company and throw the DM into dustbin without taking any action! Good job @amazonIN

[Tom Thomas @tom_t]

@amazonIN do you honour the assurances of your chat agents? I was promised a resolution by 2 pm today and all I get is an apology from another agent saying the previous fellow gave me wrong info!

[Tom Thomas @tom_t]

@AmexIndia @AmexIndia, sent you the details and am waiting to see how you both @AmexIndia and @Cleartrip play this ping pong. Does @Flipkart have anything to say about your child @Cleartrip!

[Tom Thomas @tom_t]

Wow @Cleartrip! Thank u 4 ur 'thorough review' sham! U offered me no cost emi & not @AmexIndia. You need to make sure I get what u promised & any bank u tie up with respects ur offer. If they charge extra, u pay them, NOT ME! My contract for this transaction is with u, not bank!

[Tom Thomas @tom_t]

@Cleartrip offers a no-cost EMI using @AmexIndia card. Once booking is done, bank says they will charge handling charges & 14% interest! @Cleartrip now says I should deal with @AmexIndia. Why should I? The offer was made by @Cleartrip & you are liable to uphold it! @Flipkart

[Tom Thomas @tom_t]

@trackonindia - 7 days on, an interstate ltr is still undelivered & after 5 calls, local office in-charge where it has been sitting undelivered says if you have a problem ask sender to file a complaint! If u hv teams like this, you don't need to worry about business prospects!

[Tom Thomas @tom_t]

@ParivahanSewa do you have a citizen's charter outlining timeframe for services to be delivered? it has been nearly a month since i applied and paid for a DL related service online and 10 days since a complaint was lodged. @mParivahanteam @MORTHIndia

[Tom Thomas @tom_t]

@The_Karthik @IndiGo6E @DGCAIndia They have been doing this for a while! Looks like we as citizens have lost our ability to stand up against such violations! Guess we will be scored high on corporate friendly / ease of doing business index!

[Tom Thomas @tom_t]

@IndiaPostOffice DMed my complaint number and have not heard back from anyone. Should I be complaining to the ministry or consumer court?

[Tom Thomas @tom_t]

@IndiaPostOffice ur international speed post delivery std says 3-6d for ltr to be delivrd to UK. we sent a ltr that was delivrd after 24 days. response to my complaint was that it was delayed by @SingaporeAir ! Seriously?! Do u expect me to get my grievance redressed by them?!

[Partners in Change @PartnersinChang]

As the top 1000 companies disclose their BRSR, come join us to gain insights into how businesses are progressing on their path towards a #JustTransition.

Date: 30-31 January, 2024
Place: Coimbatore, Tamil Nadu, India

Register here for invitation: https://t.co/bOxwEV01hZ

[Partners in Change @PartnersinChang]

Get ready for #BRSRCommune 2.0-Navigating #justtransition through disclosures!
Jan 30-31, 2024 | Coimbatore, Tamil Nadu, India.
Email at [email protected] or [email protected] for details. #spreadtheword

#esg #bizresponsibility #bizhumanrights #childrights #sdg #disclosures

[Tom Thomas @tom_t]

It was indeed a special one for us and couldn’t have been better! What an energetic, enthusiastic and engaging #JubileeBatch Power to you all.

[Praxis Institute for Participatory Practices @praxis_india]

The heartwarming images that signify the end of yet another #TheWorkshop. #25yearsandcounting
#JubileeBatch #participation #development #learning #Sharing

[Tom Thomas @tom_t]

It's 10d since @burgerkingindia promised action! @DunzoCare too offered to look into the irresponsible behaviour of their dlvry agent in not delivering the food. Looks like both are made for each other! Maybe I should escalate to @jagograhakjago so that more are not hoodwinked!

[Tom Thomas @tom_t]

First ever attempt at ordering on @BurgerKing app turned out to be biggest con! Order Status-Delivered, not to me, but back to the shop! Shop is happy they got some free money! No one bothers 2 inform me or initiate a refund! A hungry drive to shop unravelled this con! @DunzoIt