Tom Anders

Videography & Photography

[Tom Anders @tomanderscake]

@moment A recent favourite

[Tom Anders @tomanderscake]

Photography on the coast in a Croyde back in January #Fujifilm #NorthDevon

[Tom Anders @tomanderscake]

@bisping Big fan of him but I feel like Mike Perry in the UFC, but stoked to see him doing well in BKFC now

[Tom Anders @tomanderscake]

@SW_Help hi is the Salisbury to Waterloo supposed to run still do you know? Cheers 👍

[Tom Anders @tomanderscake]

@Blackcircles_CS Hi I’ve had someone from your customer service email me Saturday saying that you’re out of stock of the tyres I ordered, I’ve sent three replies and not had a response? Can you give me an answer please as I need to know if to look elsewhere

[Tom Anders @tomanderscake]

@zoom_us two months down the line, and still no response on issuing the £130 you should have refunded. Not one response, you've even given up sending reminders that I'm in a queue.

[Tom Anders @tomanderscake]

@zoom_us wow so still two months on, I've had zero response and I'm still down £130 thanks to Zoom and their terrible customer service. Cheers guys 👍🏼

[Tom Anders @tomanderscake]

@laboyde @zoom_us I'm in the same situation, I've waited two months now and they have done nothing, and responded to nothing

[Tom Anders @tomanderscake]

@TAA_PR @zoom_us I'm in the same situation, over a month and not one response, not on social media, not via email, nothing. Zooms customer service is the worst I have ever come across.

[Tom Anders @tomanderscake]

@ygpierre @zoom_us You'll be waiting forever - they haven't responded to any of my DMs or emails in over a month - customer service is a joke.

[Tom Anders @tomanderscake]

@zc_dr @zoom_us They never do, mines been sat in their DMs almost a month... Have no idea how to get my refund and stop them taking money from the account.

[Tom Anders @tomanderscake]

@RevEmmaJ @zoom_us I'm in the same situation, done absolutely nothing to fix the situation

[Tom Anders @tomanderscake]

@Kubiasa12 @zoom_us Been trying to get a refund for over a month as well, they won't respond to your DM and will be as evasive as possible. Worst customer service

[Tom Anders @tomanderscake]

@Shollsie1 @zoom_us I've waited well over a month, and still no refund - good luck

[Tom Anders @tomanderscake]

@zoom_us @zc_dr They also won't respond to your DM even if you send it.

[Tom Anders @tomanderscake]

@zoom_us it's been over three weeks and your customer service team can't get it together to just respond to one simple question? Ridiculous to treat paying customers like this

[Tom Anders @tomanderscake]

@zoom_us Brilliant, ask people to DM you with their query and then completely ignore it. Nice 👍🏼

[Tom Anders @tomanderscake]

@zoom_us how long do your refunds take to process usually? I was supposed to be receiving back £129.49 back it shows in the invoice history, but have had nothing come through - and no response from your customer service team via email?

[Tom Anders @tomanderscake]

@bigmarker hi I am trying to get hold of someone from support via the email as I have a webinar tomorrow and have issues with presenters

[Tom Anders @tomanderscake]

@bigmarker are you able to have more than one presenter for a webinar on your starter plan? Thanks