@ASUSUK My package has been sat at the depot for 5 days. How long was I going to wait to hear from you? I had to investigate all of this myself and request the tracking info because your website tracking links are throwing an error.
@ASUSUK I'm left over £1000 out of pocket while your mistake is fixed. This is between you and the courier so why not trigger refund now? Not even an apology or effort to resolve without all this nonsense from your customer service team. Had to call them because no replies to my email.