Tommy Minta

Driving Customer Experience as a Solutions Engineer with Genesys

[Tommy Minta @TommyMinta]

.@Genesys is integrating with @googlecloud’s Contact Center AI to rapidly deploy the world's smartest bots (that will improve #CX). Read: https://t.co/7DEPclhdwz #GoogleNext18

[Tommy Minta @TommyMinta]

@HertzAngeboteDE Ich habe heute eine Reservierung für den Flughafen München, aber mein Flug hat Verspätung. Können Sie mir helfen, das Büro zu kontaktieren, damit sie meine Reservierung behalten?

[Tommy Minta @TommyMinta]

@Genesys is proud to announce that @PaulSegre is one of @Glassdoor Top CEOs! https://t.co/I3ufcvMeMt #TopCEOs #WeAreGenesys

[Tommy Minta @TommyMinta]

@Delta my flight has been delayed today, can you help?

[Tommy Minta @TommyMinta]

#Data Is at the Center of #Digital Transformation & Smart Connected Assets via @DZone https://t.co/3IcFtjqhXT

[Tommy Minta @TommyMinta]

Why attend @Genesys #gforce16? Stay on top of the latest trends to serve your customers
https://t.co/YuAl6MvW0S

[Tommy Minta @TommyMinta]

How Pokémon Go is bridging customer engagement from virtual to reality https://t.co/4TCxMir8tu

[Tommy Minta @TommyMinta]

4 ways to leverage #mobile to better connect with customers. Find out more in this article https://t.co/FzWG4Zh5su

[Tommy Minta @TommyMinta]

Game On: Cloud Contact Center Is No Longer a Fantasy https://t.co/mnFRBwnc4j

[Tommy Minta @TommyMinta]

Aug 24 @Genesys webinar: How To Deliver Omnichannel Customer Engagement, Today! https://t.co/5SNehZZ6G0

[Tommy Minta @TommyMinta]

Video: @Genesys CX platform provides rich feature-set to help @PayPal manage rapid growth
https://t.co/LZaD4MRzcp

[Tommy Minta @TommyMinta]

Why focus on customer service using #socialmedia? It's where your customers are! @thedrum https://t.co/RQy5FZKpEQ

[Tommy Minta @TommyMinta]

@Genesys @JC_Climbs Interview: Customer Experience at the Heart of an Adventurer #gforce16 https://t.co/44EMZWZakw

[Tommy Minta @TommyMinta]

Empower your #ContactCenter agents with an #omnichannel desktop via @Genesys https://t.co/igpSTkFX4B

[Tommy Minta @TommyMinta]

@Genesys Mobile Engagement empowers @ANZ_AU to deliver true omnichannel customer journey https://t.co/4aXjxReyEQ

[Tommy Minta @TommyMinta]

Connecting #Digital Transformation and #Omnichannel Customer Engagement @Genesys https://t.co/DPI8ppnmHI

[Tommy Minta @TommyMinta]

The 12 Laws of Karma That Will Change Your #CX via @CXJourney https://t.co/SKEh6z1EX9

[Tommy Minta @TommyMinta]

Moving From Reactive To Proactive #CustomerExperience via @customerthink https://t.co/jlfpe0dqWh

[Tommy Minta @TommyMinta]

IBMVoice: Reimagine the #CustomerExperience with #mobile & cognitive computing via @Forbes https://t.co/OQfvkJOUtE

[Tommy Minta @TommyMinta]

Achieve #CustomerExperience Maturity Through Customer #Data Reliability via @CMSWire https://t.co/ktg7i5vEV6