@VirginAtlantic@AskVirgAtlantc_ Thank you. To note - my complaint has now moved on with further poor experiences since. I have this documented and will share with your team when they reach out. FYI I am thoroughly exhausted with this whole saga and would only like written communication as a way of conversing.
@VirginAtlantic - I’ve still had no response to my complaint. I was even targeted by what appears to be a fake support account (@AskVirgAtlantc_) asking for my number. Their linked “Client Resolutions” account is now suspended. Please advise how I can escalate this properly.
Hi @virginatlantic I’ve tried to submit a formal complaint via your website but the form fails every time. I emailed [email protected] on 16 June (no reply). After 3 calls & poor advice re: my upgrade, I need a direct way to escalate urgently. Please help.
@TheSpursExpress@Matt_Law_DT Grow up all Spurs “fans”. Stop this 18 month manager swap shop. Everyone agreed on Ange’s appointment. All bought in to it being a project. 18 months/2 years is not a project. He has set a foundation of youth. Plenty of other clubs have less in the trophy cabinet. Calm down.
@Deliveroo. Your rider has left our food in the middle of nowhere. Was abusive on the phone and incoherent and you are refusing refund despite our whole family including 2 kids under 6 without food tonight. 👏🏻👏🏻👏🏻
@SuttonCouncil our Christmas tree wasn’t taken this morning despite being visible at the front of our house. We do not have a garden bin. Will there be another pick up?
@thisisheart should you be advertising a new film as part of the 10am news update? Nothing in that piece that was newsworthy. You made reference to the actors (who have invested interest) having trouble getting their own kids to school. @Ofcom broadcasting code thoughts? 🤔
@LycaMobileForUK hello it seems your webchat bot is on an early lunch break. Are you able to help? I couldn’t find answer on your site. Are you able to keep track of how much data you’ve used in the EU. Also do you have short codes access on plans if I add credit? Thanks.
@tivolihotels I’ve never known having to chase a company to take my money. I’ve emailed and used your contact us form without reply. Can you kindly confirm my reservation and when money will be debited please.
@DunelmUK spent £500+ in your Croydon store. Online webchat said they’d opened a complaint and expect a callback from Croydon. 1 week later and nothing. I’ve tried calling directly but no one ever answers. Your team left the security tag on my £90 pillow. You need to sort this.
@HMRCcustomers Hello. I have submitted the return as suggested above. Are you now able to help me why I’m being asked more than was paid in child benefit?
@HMRCcustomers there is no way of contacting you. 0330 200 3310 told me to seek your digital support after I passed DPA. How do I get my question answered about my return prior to submitting. This is ridiculous.
@HMRCcustomers I’ve only inputted my earnings from my only job and the tax I’ve paid. And that we stopped claiming child benefit as soon as we knew we were not eligible on Aug 17th 2022. So only 4 months of that tax year.