@fatnfit Hi Indu,
To help us process your return as quickly as possible, please reply with a short video of the machinery in action (as mentioned over email). Our technical team will review it right away and update you on the next steps!
@fatnfit Hi Indu,
Thank you for responding. Please share your order ID over here so that we can track the current status of your ticket. Without your order ID, we will not be able to provide you any updates.
@H_Vishv Hi Krishna, we are sincerely sorry for the trouble you faced with the delivery and the lack of coordination from our side. We want to investigate why our team couldn't assist you better. Could you please share your Order ID so we can look into this immediately?
@BhaskarSou18392 We are sorry to hear that you have encountered an unpleasant experience with us. We would like to request you to immediately raise a ticket at [email protected] along with your Order ID so that we can assist you as quick as we can.
@jainshah1963 We understand your situation however your returned product is on the way back to seller's warehouse.Once delivered, your amount will be refunded at the earliest.
@khera_sunita We are very unfortunate to know that you have received the product in damaged condition.However there is only 72 Hrs return period for damage claim from the Logistics Service provider.Since you have notified this concern after 72 Hrs we could not raise any ticket to them on time.
@RohiniRao253647 We are very unfortunate that we could not help you with your https://t.co/EhwwLvdbSJ per our Support Team update,your cow is not yet habituated with the new machine and its common.Once habituated the cow will definitely start producing enough amount of milk as expected.
@AnkitKalra2@chetanunplugged Thank you for notifying us with your concern.Our Support Team has received your query and will address you at the earliest.
@sandhawar We are very sorry to hear such incidence.We will definitely escalate the same to the Logistics Service Provider(Xpressbees)for such unprofessional behaviour. And also we will make sure your product is delivered at the earliest.
@Riteshk35680470 Hi @Riteshk35680470, we're very sorry to hear that. Rest assured, your issue has been forwarded to the support team and one of our executives will contact you shortly. Happy New Year!