TopScore Status

This account is used to communicate TopScore status issues.

[TopScore Status @topscorestatus]

The script has been deployed and all sites are now fixed.

[TopScore Status @topscorestatus]

Our SSL provider, Cloudflare, has automatically changed settings for many of our sites, causing those sites to display 500 errors.

We're working to resolve. Please email [email protected] if your site is down.

[TopScore Status @topscorestatus]

We're currently writing a script to fix all affected sites at once.

[TopScore Status @topscorestatus]

This Friday, October 18, at 3:30 AM Eastern, all sites will be taken offline for a planned maintenance period of around three hours in order to upgrade our database.
During the outage, we'll provide updates here.

[TopScore Status @topscorestatus]

Sites came back online at normal speeds around the time of this tweet.

[TopScore Status @topscorestatus]

Servers have been up and down since 12:00 PM ET due to high load. We are investigating the issue.

[TopScore Status @topscorestatus]

We confirmed that the slowness stopped shortly after the time of this first tweet. We are still investigating the cause.

[TopScore Status @topscorestatus]

Sites are intermittently slow as of a few hours ago. Users are reporting on and off "504 Gateway Timeout" errors. We are investigating the source of these errors.

[TopScore Status @topscorestatus]

Sites are back up as of 12:11 PM ET. We will run a postmortem on why this happened.

[TopScore Status @topscorestatus]

An outage has been detected affecting all TopScore sites as of 11:24 AM ET. We are investigating the source of this outage now.

[TopScore Status @topscorestatus]

Server is back online and sites are back up. We will diagnose and put steps in place to make sure this doesn't happen again.

[TopScore Status @topscorestatus]

We've targeted the issue to a critical server that is unresponsive. We're restarting the server and will need to perform some post-restart tasks.

[TopScore Status @topscorestatus]

We've identified an outage that has been persisting since 5:47 ET and is affecting all sites. We're currently investigating.

[TopScore Status @topscorestatus]

We're back, everyone!

[TopScore Status @topscorestatus]

Database deployed. Running some tests and preparing to get back online.

[TopScore Status @topscorestatus]

Behind the scenes at the war room.

[TopScore Status @topscorestatus]

Quick reminder: in four hours, at 3 AM Eastern on November 8, all TopScore sites will be taken offline for a planned maintenance period of no more than two hours in order to deploy performance improvements.

[TopScore Status @topscorestatus]

This Friday, November 8, at 3 AM Eastern, all TopScore sites will be taken offline for a planned maintenance period of no more than two hours in order to deploy performance improvements.

[TopScore Status @topscorestatus]

TopScore sites were intermittently very slow and/or reporting a 504 gateway timeout from around 7 AM to just after 9 AM Eastern. We are investigating the root cause of the issue and will provide more details.

[TopScore Status @topscorestatus]

We've purged our site cache, which is progressively restoring site functionality. Most sites we've functioned are now back to normal, and the rest should be restored soon.