Ashmi

[Ashmi @toughnuggs]

@OlaEV_Support Its been more than 6 hours and nobody has contacted me regarding this issue.

[Ashmi @toughnuggs]

@OlaElectric @bhash i am so frustrated, there’s no clarity on the warranty period of new VUC. Even customer care executive didn’t know and told me to ask at service center, when i visited earlier they said it has 1 year warranty, when i went today, they said there’s no warranty.

[Ashmi @toughnuggs]

@OlaEV_Support How much more time you guys are gonna take?

[Ashmi @toughnuggs]

@OlaElectric Worst after sale service. DO NOT BUY

[Ashmi @toughnuggs]

@OlaElectric Worst after sales service. DO NOT BUY IF YOU WANT PEACE IN YOUR LIFE.

[Ashmi @toughnuggs]

@OlaElectric @bhash other issue is that how am i supposed to know that i will be receiving new VCU. There’s no one to take responsibility, no one accountable. There’re so many gaps and loop that anybody can cheat you easily even though they are official company employees.

[Ashmi @toughnuggs]

@OlaElectric @bhash customer care executive says they don’t know anything about warranty period of new VCU. They told me to ask service person, now that person is giving me different answers everyday. 1st he told me 1 year, then he told me for 2-3k km and now there’s no warranty.

[Ashmi @toughnuggs]

@OlaElectric its been a week & all i did was run here and there & call hundred times for the info. At least provide basic information. Nobody has the right answer, they are telling me to ask other person, but only they know who that other person is. Worst after sale service ever.

[Ashmi @toughnuggs]

@OlaElectric What kind of company executives don’t have basic information about product? First i had the same issue with the price of VCU, now same with the warranty period. If i am paying 18k for new VCU, I am liable for warranty period as i am purchasing from official store.

[Ashmi @toughnuggs]

@OlaElectric @bhash when i visited service center earlier, they said new vcu has 1 year warranty. Other service center said you will probably get warranty till 2k-3k km. Now they are saying there’s no warranty period. Why is there lack of transparency of basic information ?

[Ashmi @toughnuggs]

@OlaElectric @bhash My S1 Pro has a VCU issue. Ola said I need a new one, but some service centers are quoting ₹18k and some service center ₹22k. I have no clarity on whether i will be getting genuine or refurbished VCU. This is unacceptable, Ola must provide a clear resolution

[Ashmi @toughnuggs]

@SwiggyCares order id: 225036198386130

[Ashmi @toughnuggs]

@SwiggyInstamart i have ordered pillow of pack of 2 but only received 1. They contacted me offering coupon code for the same amount in 24-48 hours and i told them to proceed but i haven’t received any confirmation or coupon code from your side. It’s been more than 48 hours.

[Ashmi @toughnuggs]

@kotakneo The link you have given also opens the same page. I have already tried that even before you suggested.

[Ashmi @toughnuggs]

@kotakneo Who the hell updates website on market hours? I am unable to use my account on website. Unable to open anything on website. It shows the same page even after visiting suggested website. Why the hell i am paying 10₹ brokerage if you are giving this shitty service

[Ashmi @toughnuggs]

I have received a defective car. At the time of buying i rejected 2 cars and bought this one. But this one is also the same. I want to return this car as i am facing continuous issues with it. And there is no resolution from your side.

[Ashmi @toughnuggs]

@TataMotors_Cars @TataMotors @Tataev THINK 10X BEFORE BUYING TATA EV
I bought curvv ev in Dec 25. I drove it to Ahmedabad from Surat and went to charge it for 1st time, it couldn’t charge. After visiting many charging stations i found out it had fault charging port IN A NEW CAR.

[Ashmi @toughnuggs]

Other problems I’m facing and have complained about it multiple times at servicing
- makes weird noise at speed breaker
- IRA EV app doesn’t working
- blind spot system continuously malfunctioning
- parcel tray continuously make noise
- makes loud motor like sound while driving