@united my wife’s flight cancelled. We spoke to someone who told us she was confirmed standby on a flight this morning. Upon arrival she was told she was not in fact the case! Now she is stranded with nothing for 2 days? Why was she lied to last night? #CustomerExperience
However, once they arrived at the store, they told them they could only get a compact and made my children stand outside in the hot sun. The customer service was severely lacking and they were very rude. Do better!
@Enterprise My mother in law and children rented a car to drive to Florida after @JetBlue cancelled their flight. The cars ac was broken so corporate arranged to swap the car in Fayetteville NC.
@JetBlue Just pathetic. Can’t get anyone on the phone or chat. You are proving why so many American carriers are floundering. Terrible and non-existent customer support.
@jetblue your solution is to put them on a flight 35 hours later? In what world do you think this is acceptable? This ruins vacation plans! Where is your customer service? No one is available anywhere to talk? Do you even have live people working in customer support?
Hey @VHSL_ this is a picture of 2 umpires who have blown calls all night and are now trying to explain to both coaches what happened although it’s clear they don’t even know! #dobetter#hsbaseball#vhsl
This years crop of @VHSL_ umpires has been particularly bad. Apparently they no longer know the definition of a swing…just pathetic to take the game out of these hard working kids hands.
We landed over 20 minutes ago and are just sitting here. We should have been at our gate 10 minutes ago. Not a word from anyone since we landed. #CustomerService
@SouthwestAir where you can land 10 minutes early and still be late to your gate arrival. I absolutely love sitting on the tarmac with no communication!