Tracey Cosier

[Tracey Cosier @Traceyc1980]

@BirnbaumRalf @AVA_airasia They will never refund! They are crooks. I’ve been waiting 2 years and not a penny @AVA_airasia disgusting customer service

[Tracey Cosier @Traceyc1980]

@AVA_airasia I am still awaiting my refund from February 2020! You have told me several times that my refund is pending and approved however I am yet to receive a penny! Can you please advise me on how I complain about this

[Tracey Cosier @Traceyc1980]

@AVA_airasia when can I expect my refund??? It’s now been well over a year and all you have done is ignore my messages! Very poor customer service. You told me months ago my money would be refunded and nothing despite a year of chasing

[Tracey Cosier @Traceyc1980]

@AVA_airasia What a awful company you are!! You steal off hard working people and then ignore all communications, shame on you! You still have nearly £500 of my money and have been promising a refund since March 2020 and to date not a penny returned #thieves

[Tracey Cosier @Traceyc1980]

@AVA_airasia Can you respond to my DM please

[Tracey Cosier @Traceyc1980]

@AVA_airasia Can you reply to me please! Nothing since 24/12/2020

[Tracey Cosier @Traceyc1980]

@AVA_airasia @ahokong How about responding my DM this is beyond a joke! I want my money back

[Tracey Cosier @Traceyc1980]

@user32257 @AVA_airasia @PenacillaMae Exactly! 18th of March I was told my refund was processed and will be returned within 10-15 calendar days! Fast forward 10 months later, hundreds of messages and still not a penny! Now they are choosing to simply ignore me! Disgusting and daylight robbery!

[Tracey Cosier @Traceyc1980]

@AVA_airasia @PenacillaMae @AVA_airasia is there a reason you have been ignoring my messages for the last few weeks! I am not going to stop messaging until I receive my refund!! 11 months and counting! #disgusting #poorcustomerservice #dontuse #awful

[Tracey Cosier @Traceyc1980]

@AVA_airasia is there a reason I am@being ignored? You tole me@my money was returned, I proved it wasn’t and now nothing! Please have the courtesy to respond to my messages!

[Tracey Cosier @Traceyc1980]

@AVA_airasia @CarloRamil I’ve been messaging for over a week @AVA_airasia to ask for an update on my refund which has been pending since March! Disgusting customer service! Respond please!

[Tracey Cosier @Traceyc1980]

@CluaOliver @AVA_airasia @AdelyneXav We’ve had the same issue! Flights cancelled in March, was told that our refund was processed and my £500 returned with 10-15 calendar days! Fast forward 9 months, and not a penny has been returned. No way of directly contacting the company just fobbed off on here for months

[Tracey Cosier @Traceyc1980]

@AVA_airasia I am still waiting for my refund 9 months later! Modern day robbery. Please respond to my DM and tell who I can complain to as I have had enough

[Tracey Cosier @Traceyc1980]

@AVA_airasia I would like my money back! 9 months of chasing daily isn’t good enough. Fobbed off and lied to throughout. Worst customer service going. I have sent you 2 DM and I would like a response!

[Ruth Hulbert 💜 @ruthulbert]

Please help with this important survey. Open to all! ⬇️ Thank you 😊

[Tracey Cosier @Traceyc1980]

@AVA_airasia 33 weeks of being told my £500 refund is in the final stages and has been processed! 33 weeks of not receiving a single penny back! Utterly shameful! I have messaged weekly since March and am told the same thing time and time again, yet nothing! Absolute joke!

[Tracey Cosier @Traceyc1980]

Exciting times ahead!

[East Kent NHSFT R&I @EKHUFT_Research]

Great to be invited to share our exciting CTU plans with colleagues! We look forward to keeping everyone updated on progress... watch this space!

[Tracey Cosier @Traceyc1980]

@AVA_airasia @kennywoo84 I’m told constantly that my refund is at the final stage of processing but nothing appears! This companies customer service is shocking!! 18th of March they cancelled our flights and not had a penny back and won’t tell me how I complain! No phone number, no email address! Nothing

[Tracey Cosier @Traceyc1980]

@AVA_airasia @kennywoo84 Been waiting for mine since 18/03! It’s like banging your head on a brick wall! Told the same thing over and over again! “Your refund is still be processed, please be patient” very quick to take peoples money @AVA_airasia you should also be better at returning it! #avoid

[East Kent NHSFT R&I @EKHUFT_Research]

***EXCITING JOB OPPORTUNITY***
We are looking for an exceptional individual to lead our high performing, dynamic research team at QEQM Hospital, Margate. APPLY NOW! https://t.co/9bcy7LZCfv @EKHUFT