Hey @AirCanada when you lose someone’s luggage, why tell us that you will call within 48 hours with an update when clearly you don’t as it’s been 5 days and no updates #unprofessional
@AirCanada why can’t I speak to a real person about my lost luggage. You said you would contact me in 48 hours. It’s been 5 days #WheresMyBag#PassengerRights