@WaffleHouse It is unbelievably hot in here, and all of your folks working behind the counter are red in the face from the heat and humidity. Please help your location in Panama City, Florida, at the corner of Martin Luther King and 231.
They say it is an ongoing issue.
If you’re looking for a world-class ops leader, don’t hire an MBA who did a management rotation program at GE or Boeing.
Hire a store manager from Walmart or Olive Garden.
These people have seen it all, and they’re as good as it gets when it comes to leadership in the trenches:
- They’ve worked their way up from the bottom (most started out as checkout clerks / truck unloaders / waiters), rather than getting parachuted into managerial positions after getting business degrees. That bullet point about “assuming progressively more responsibilities” on a resume? There’s no better example than going from making $8/hour on the graveyard shift to earning $200k+ leading a team of 300 people.
- They know how to build large teams, lead them in a united direction, handle the conflicts that inevitably result when you employ several hundred workers in one place, and manage highly complex schedules.
- Outside of Marines, there’s no one better when it comes to the concept of adapt, improvise, and overcome (and, like many Marine leaders, they’ve probably had to bail more than one employee out of jail under questionable circumstances). Truck gets delayed on the way from the distribution center and you’re about to open up on Black Friday without the main doorbuster? Lose three employees over the weekend because Arby’s is offering 50 cents per hour more pay? Old person slips in the bathroom and has to get transported to the ER? All in a day’s work.
- They know how to manage down the hierarchy (entry-level employees who may not have even graduated high school) and up the hierarchy (district managers, leaders at headquarters, etc.) alike. And they also know how to work with community leaders, government officials, and local politicians.
- They know how to manage physical inventory, supply chains, and logistics. (Don’t underestimate the challenge of handling142,000 different SKUs in one store!).
- They might not have finance degrees, but I guarantee you they know their P&L as well as any CEO does.
- And, most importantly, they know how to WORK THEIR ASSES OFF.
Seriously, go hire a Walmart manager. $240k is a bargain for everything you’re getting.
Kiva is an easy way to make a real difference in someone's life. Will you join me in helping Petrona Julia in Leon to pursue their dream? https://t.co/Mb8dxzoU5Z #microloan#kivalove via @Kiva
So, I spoke to people getting food at a food bank and here are some things I learned from those in need:
1. Everyone donates Kraft Mac and Cheese in the box. They can rarely use it because it needs milk and butter which is hard to get from regular food banks.
2. Boxed milk is a treasure, as kids need it for cereal which they also get a lot of.
3. Everyone donates pasta sauce and spaghetti noodles.
4. They cannot eat all the awesome canned veggies and soup unless you put a can opener in too or buy pop tops.
5. Oil is a luxury but needed for Rice a-Roni which they also get a lot of.
6. Spices or salt and pepper would be a real Christmas gift.
7. Tea bags and coffee make them feel like you care.
8. Sugar and flour are treats.
9. They fawn over fresh produce donated by farmers and grocery stores.
10. Seeds are cool in Spring and Summer because growing can be easy for some.
11. They rarely get fresh meat.
12. Tuna and crackers make a good lunch.
13. Hamburger Helper goes nowhere without ground beef.
14. They get lots of peanut butter and jelly but usually not sandwich bread.
15. Butter or margarine is nice too.
16. Eggs are a real commodity.
17. Cake mix and frosting makes it possible to make a child’s birthday cake.
18. Dishwashing detergent is very expensive and is always appreciated.
19. Feminine hygiene products are a luxury and women will cry over that.
20. Everyone loves Stove Top Stuffing.
In all the years I have donated food at the Holidays, I bought what I thought they wanted, but have never asked. I am glad I did. If you are helping a Family this Christmas, maybe this can help you tailor it more. It does for me!
A LOOK BACK: It's been 5 years since #HurricaneMichael made landfall in our community. Here's a look back at the moment WMBB was knocked off the air as Hurricane Michael damaged our building.
@Delta is not cool to use a run-down airplane on a long-haul flight for Delta One service.
My seat is taped together, the bathroom cabinet is taped together, no wifi.
Last minute change since partner @airfrance never assigned our seats.
Sloppy, not like you, disappointed!