@ScotRail why does your app not provide return tickets? I’ve paid for anytime day return and the app only provides a QR code for the outward journey. Why have you launched an app which doesn’t work?
@ArgosHelpers@ArgosHelpers Your direct message is taking me through some stupid bot forcing me to select options that are entirely unrelated to my query. Why can’t someone just help here?
@santanderukhelp And if nothing arrives by post? Unless every letter you’ve sent me arrives on Monday? That process only means anything if you stick to it.
@santanderukhelp one business day until my account switches to you and I still know zero about my account. Don’t even know a sort code. No AccNo. Switch started 2nd April. All normal service for you according to the phone line, who refused to help further. Great start.
@givebloodscot you don’t half make it difficult for people to donate. 6 emails to your team and still they can’t manage to book the appointment I asked for. And then you email me to say there’s 200 unfilled appointments…I wonder why!
@ScotRail Well can you tell the examiner who was on the 16:53 from Charing Cross to stop accusing people of having the wrong ticket. Surely he should have knowledge of ticket T&Cs being that his job is to examine tickets?!
@ScotRail flexipasses allow travel between two stations in any direction, is that correct? Ticket examiner on train has just accused my Mum of having an incorrect ticket because the flexi says SLS to CHC for all 12 but she’s travelling from CHC to SLS.