@DanCardenMP just watched your commons speech. Chapeau sir. You will probably never know how many people you have just helped. It takes courage to admit our faults and frailties.
I hope you take heart that all of your honesty today will have an effect on others.
@virginmedia So 5 days and 3 phone calls later the only person from @virginmedia to call me was trying to sell me an upgraded package and I still can't get to cancel my contract as they flattly refused to transfer me to anyone else
@virginmedia called back, asked for manager to call me straight back, nothing, just want to cancel contract now and find a provider who actually gives a shit about long standing customers.
@virginmedia Intermittent service issuesfor a month, as admitted by yourselves, especially over Xmas as it was unusable, still not resolved, cust service team don't want to help, called tonight asked for manager, just got cut off,