Trishaela Nair

I rant about anything and everything, procrastination should be my middle name and lastly I'm as lazy as a log.

[Trishaela Nair @trishaela]

@mcdonaldsindia why are you even in Ahmedabad!
The closest store doesn’t open until 10 AM, and to top it off there is no breakfast menu available at any store. Like what?!?!?

[Trishaela Nair @trishaela]

@Lenskart_com Been trying to get in touch with the store or customer care since 2 days. The store has decided not to answer since they are "apparently tending to other in-store customers" and the customer care clearly has other priorities than taking up grievances.

[Trishaela Nair @trishaela]

@AmazonHelp @letsblinkit @ZeptoNow Well well lucky me, it’s that time of the month again. With another day a delivery guy has refused to deliver an Amazon Fresh order.
How do I trust you @amazonIN @AmazonHelp after you’ve ensured delivery on email but here we are again. Same issues.

[Trishaela Nair @trishaela]

@amazonIN worst service in Ahmedabad. Been a user for years now but the issues faced in the past month - just appalling. Missing items, wrong pickup marked, Amazon fresh invariably does not get delivered, wrong delivery numbers are shared. Absolute shit service.

[Trishaela Nair @trishaela]

@AmazonHelp @letsblinkit @ZeptoNow Do you want me to start putting screenshots with timestamps as to when I was last contacted via email?
I think you guys have no interest in resolving this issue.

Taking my business to other q-comm platforms.

[Trishaela Nair @trishaela]

@AkasaAir Thanks for the clarification, appreciate the quick turnaround.

[Trishaela Nair @trishaela]

@AkasaAir I wanted a baggage clarification. Can i carry an electric coffee machine as cabin baggage? Or does it need to go in check-in?

[Trishaela Nair @trishaela]

@help_delhivery AWB No.: 35899375309285

[Trishaela Nair @trishaela]

What hellhole are we living in Ahmedabad!
Delivery service is absolute worst.
Been waiting for 2 days for a 24 hour delivery.
And absolute lies in the ‘remarks’ section. @delhivery @ShiprocketIndia

[Trishaela Nair @trishaela]

@AmazonHelp Sometimes your responses are so daft, that I have no words.
I have already replied to your email, which said you will contact me in 24 hours with a resolution. However, 12 of those 24 hours are already over.
I better receive a resolution tomorrow

[Trishaela Nair @trishaela]

@AmazonHelp I have received that email, but not received any call.

[Trishaela Nair @trishaela]

@AmazonHelp It’s been more than 12 hours now. What is the resolution?
I’ve been told you guys will get in touch but I have not received any call yet.

[Trishaela Nair @trishaela]

@AmazonHelp I have already provided the details. Not sure why you’re asking for it again and again.

[Trishaela Nair @trishaela]

@AmazonHelp Let the world know how you’re failing for a basic service and giving the strangest excuses, twice in a row (within a week)

[Trishaela Nair @trishaela]

@AmazonHelp Before you get back to me, with a sorry face, here’s your response. This is the 2nd time Amazon fresh has failed to deliver. If you cannot give service, then why are your even offering. Sorry state of affairs in Ahmedabad.

[Trishaela Nair @trishaela]

@AmazonHelp Are you dumb? Oh forgot, I’m getting AI generated standard auto- responses. Read this screenshot if you’re smart enough

[Trishaela Nair @trishaela]

@AmazonHelp And in any case the link you’ve shared right now isn’t working either. I’m well within the timeframe.

[Trishaela Nair @trishaela]

@AmazonHelp I was already chatting with your customer care executive who assured me of delivery.
Your link took me to the same chat window.

[Trishaela Nair @trishaela]

@AmazonHelp I’m still waiting for an Amazon Fresh order. I was told you guys have spoken to the delivery person and it will be delivered today. However, app still shows this.