@JamesDurz Hi James, there are not any known issues associated with scheduling appointments. If you are continuing to experience difficulties, please call us at 1-800-225-5132. Our reps are available Mon-Fri; 8am-8pm ET, and they will be happy to assist you further. Thank you.
@0ohlalalol We regret to learn about your experience. Since we cannot discuss any account-specific information via social media, please call our Tech Support Dept at 1-888-358-8490; weekdays from 7am-10pm and Sat from 11am-4 pm ET. Thanks.
@Crypto_Palace28 Hi, we would like to learn more about your situation. Please call a Brokerage representative at 1-800-225-7720 for further assistance. Our Brokerage representatives are available Monday through Friday from 8 a.m. to 6 p.m. ET. Thank you.
@mrjoefig Hi, the stock market was closed on June 19 in observance of the holiday. If you still notice this, please contact our Tech Support at 1-888-358-8490. Our techs are available 24 hours a day; however, availability may be limited after normal business hours, weekends, and holidays.
@coolpete100 Hello. We regret to learn about your experience. We aren’t aware of any site issues but have forwarded your concern to the appropriate parties. For further assistance, please contact a representative at 1-800-225-5132, available M-F from 8 a.m. to 8 p.m. ET. Thank you.
@JamesNotBo98595 Hello. We regret to learn of your experience and have captured your comments for review. For further assistance, please contact a Brokerage representative at 1-800-225-7720. Brokerage representatives are available Monday through Friday from 8 a.m. to 6 p.m. ET. Thank you.
@TradeCNBC Hello and thank you for your message. We regret to learn of your experience. To discuss this matter in further detail, please contact a Brokerage representative at 1-800-225-7720. Brokerage representatives are available Monday through Friday from 8 a.m. to 6 p.m. ET. Thanks.
@5hammersfix Hello. We regret to learn about your experience. For security reasons, we cannot discuss any account-specific information via social media. For the best assistance, please call us at 1-800-922-9945 Mon-Fri from 7 a.m. to 10 p.m. ET. Thank you.
@johnathan4211 We're sorry for your ongoing experience. For security reasons, we cannot discuss any account-specific information via social media. For the best assistance, please call us at 1-800-922-9945 Mon-Fri from 7 a.m. to 10 p.m. ET. Thank you for your continued patience.
@HZN_Digital This has been resolved, and we regret any inconvenience this may have caused. If you require further assistance, our representatives are available at 1-800-225-5132 Monday through Friday from 8 a.m. to 8 p.m. ET. Thank you for your patience.
@mikef3825 We regret that you are not happy with our Brokerage services. We have voiced your feedback to the appropriate parties for review. If you would like to discuss this further, please call us at 1-800-225-7720; Mon-Fri from 8am-8pm ET. Thanks.
@Real_Telgin We regret that you experienced difficulties logging into your account. For security reasons, we cannot assist with the login process or provide any account-specific information via social media. For the best assistance, please call us at 1-800-225-5132; Mon-Fri; 8am-8pm ET. TY
@CassieTerenzi Thank you for the additional information. A representative will be contacting you today with an alternate solution. We appreciate your patience.
@ChrlesWlz We regret to learn of your experience. We are currently unaware of any issues loading our app. Please contact our Tech Support at 1-888-358-8490 if you are still experiencing this. Techs are available M-F 7 a.m. to 10 p.m. ET and on Saturdays 11 a.m. to 4 p.m. ET. Thank you.
@j3s7m4n We regret to learn about your poor experience. Because we can’t access or verify customer details via social media, we kindly ask that you call us so we can address your concerns properly. Thank you.
@flamecrash3223 We regret to learn of this issue you are experiencing. Regrettably, we are limited with the info and assistance we can provide via social media. For the best assistance, please call us at 1-800-922-9945; Mon-Fri from 7am-10pm ET. Thanks.
@ecoratt We regret you were experiencing difficulties logging into your online account. We can confirm that this issue has now been resolved, and you should be able to log in at this time. Thanks!