Complain is resolved,TV has been replaced, but the one I received looks old there are minor visible scratches, and I have no idea how old it actually is. Meanwhile, the TV they took away from me was in brand-new condition; I hadn't even removed the plastic film from it. @Philips
MHC25052629185 complaint id, Customer service says my TV will be replaced, but it has been nearly a month since I filed the complaint and nothing has happened yet; I lodged the complaint on May 25th, and today is June 22nd.This is a mental torture and harrasment by @Philips
Complaint id MHC25052629185, I registered a complaint on May 26th; today is June 19thβit has been nearly 24 days, yet the issue remains unresolved. I have never seen such terrible service from any company. I will never purchase a @philipsindia product again in my life.
Customer service just parrots the same line: "We have escalated the matter, and it will be resolved soon."
@philipsindia I just want to know whether you people are going to fix the TV or if I should just sell it for scrap. Don't tell me to send an emailβIβve already tried that,
then he is saying that if I am taking it in Maharashtra then I will get only one thing, either wheat or rice, and since I have taken wheat then 10 kg rice has been cut and I will not get that, so I want to know whether it's right or wrong..
@fooddeptgoi
My ration card is from UP, on Saturday I took ration in Maharashtra by putting my thumb impression, the ration dealer gave me 15 kg wheat but it is showing in the app that I have got 15 kg wheat and 10 kg rice, today I asked him why I have got only 15 kg wheat,
@fooddeptgoi
Hi @RockWithboAt , this is my order id 9290314, I have ordered an earphone wireless in tracking it says you will receive order on 7th Feb but today is 9th Feb and haven't received yet, please help me when I will get my earphone..
@amangupta0303@RockWithboAt
It's been a month since the TV broke down., still no response, they are only sending parts on mail, it has not been sent for 1 month, from today onwards I will never buy any Philips product in my life...I am tired of tweeting and sending mails.. @philipsindia@Philips#badservice
@Philips@philipsindia@GyanTherapy@AmreliaRuhez I can't do direct message cause it's asking for verification of profile, I have already mailed several times but they are not responding on mail it's been 23 days my tv is still not working...
I am so irritated that I can't even explain it. The new TV did not last for a month. I feel like crying after buying the TV. I am regretting why I bought it.
@Philips@philipsindia
@Philips@philipsindia I have already complained to customer service, they said it will be fixed in 10 to 15 days, 12 days have already passed and it has not been repaired yet, the new TV has not worked even for 1 month. Complaint no. Mhc26102593057
I have written 4-5 emails but till now I have not received any reply from @philipsindia, I am not getting any update whether they will repair the TV or not It has been 13 days since I filed the complaint.
@philipsindia@Philips#philipstv