@bt_uk Shambles of a company, no BB since February, sat waiting for engineer visits that didn’t show up. No call backs when arranged. Can’t get through to discuss as just go round in circles. Lots of contact once the direct debit is cancelled
@bt_uk tell me how I’m supposed to contact you to discuss a bill for a service that never worked.Tried every number option on the start of the call. Been with you since February, BB never worked 2 engineer visits no one showed, no contact, call back booked for 48 hours, no call😡
@virginmedia Do not use virgin for any elderly people. Tried to get essentials package, impossible. Cancelled, no record of cancelation, didn’t let elderly lady know her contact was up charged over £90 from £30. Disgusting
@virginmedia cancelled my 80 year old mums package in October, apparently no record of this.Waiting on recording being sent. Was offered a new basic package, £15 more than what my package is. How does that actually work that the exact same package is £15 more for OAPs?
@virginmedia My mother has no idea what any of these mean. The way you treat your elderly customers is diabolical. Everything is so difficult, for over a month now we have been trying to change our services, your sales team are amazing at call backs (about 3 a day) no call back for complaints
@bluelightcard Would love to but I’ve been trying to log in for over a month and just keep getting the same automated email after opening a support ticket
@DeborahMeaden@BTCare I am having the exact same issue, though they are also saying that I never cancelled within the 14 day cooling off period but had 2 engineers sent out that said BT wouldn’t be suitable for my property because of location. 3 years on getting bailiffs letters
Trying to switch my daughters cash ISA from Lloyds. @LloydsBank will only except email correspondence and @nsandihelp will only send paper correspondence. Anyone any suggestions? @MartinSLewis
@greenekingcares just had a beautiful meal in Phoenix high lane Sheffield. Really nice atmosphere lovely food and great staff. Special recognition to Adam behind the bar amazing guy
@GoSkippy Been with you 4 weeks, had to buy a new car, £270 increase to change car details even though online as a new police it’s £200 cheaper, I could save £15 by doing it on your portal but it doesn’t give me the option,wanted to cancel and its over £400 to cancel, absolute joke. AVOID