TrustedTech

Microsoft Solutions Partner offering Microsoft 365, Azure, and Professional Services. #MicrosoftPartner #Azure #Microsoft365

[TrustedTech @trustedtechteam]

Most companies are overpaying for Microsoft 365 by 10% to 20%.

It's rarely one big mistake. It's often a tier assigned by default instead of by role, a tool nobody turned on, or three apps doing the same job.

Four questions worth asking before your next renewal:
1. Does licensing match how teams work now, or decisions made years ago that nobody revisited?
2. One unified way to manage mixed device types, or several?
3. Paying twice for the same capability because different teams picked different tools?
4. Budget tight for a security initiative? Have you confirmed the money isn't already sitting in licenses you don't use?

"Not sure," to any of those usually means a review pays for itself on the first finding.

Full breakdown: https://t.co/3t2ssjBFks

#Microsoft365 #MicrosoftLicensing #ITCostOptimization #CSP #MicrosoftPartner

[TrustedTech @trustedtechteam]

Changing Microsoft licensing providers usually means renegotiating price from scratch.

Marcaria didn't get to choose the timing. Regulatory changes forced the company to move its Microsoft tenant from Chile to the United States, which meant reworking how it managed licenses either way.

So the team used the moment to reevaluate its licensing partner, with one condition: keep the rates already negotiated.

What the switch to TrustedTech looked like:
- Pricing matched to Marcaria's previously negotiated rates. No downgrade for changing providers.
- Hands-on involvement through license additions, transitions, and renewals, not a handoff at signature.
- A redesigned licensing portal with Microsoft Entra ID single sign-on, so the IT team can see what it's managing.
- An alternative support path that restored service when Microsoft was slow to respond during a disruption.

"The way you handled that kind of license management was a really good experience. You actually make sure that everything went smoothly." - Claudio Rifo, Director of IT Infrastructure, Marcaria

The tenant move was forced. The stronger licensing setup wasn't.
Read the full story here: https://t.co/35vOArPCDM

#MicrosoftLicensing #Microsoft365 #CSP #MicrosoftPartner #ITLeadership

[TrustedTech @trustedtechteam]

IT admins had 28 questions in the months since Copilot Cowork hit GA. Almost none of them were "how do I use it?" They were about cost and control.

So we answered all of them in one place. Our new FAQ draws on Microsoft's official Cowork documentation, the June 2026 Copilot Credits Guide, and what we actually see in customer tenants as a Microsoft CSP Direct Bill Partner.

A few of the answers that catch people off guard:
- The M365 Copilot license includes zero Copilot Credits. Every credit Cowork consumes is incremental spend on top of the seat.
- Credits are one pooled tenant-level currency, shared with Copilot Studio, Dynamics 365, Power Platform, and the Work IQ APIs. Size the budget on total AI consumption, not Cowork in isolation.
- Prepaid credits (P3) expire at the end of the annual term. Microsoft's own guidance is 60-90 days on pay-as-you-go before committing to a pool.
- Environment readiness decides the ROI, not licensing. Cowork acts on what it finds in SharePoint rather than just surfacing it, so messy data costs credits and returns outputs nobody trusts.

That last one is the most common reason Copilot underperforms in the deployments we review, and consumption billing on top of an underperforming foundation doesn't fix it.

Read the full FAQ: https://t.co/c1tHtRMoqN

#Microsoft365Copilot #CopilotCowork #MicrosoftLicensing #Microsoft365 #MicrosoftPartner

[TrustedTech @trustedtechteam]

If an AI agent disabled a user account in your tenant tomorrow, could you tell which agent did it, and who authorized it?

As AI agents move from passive tools to autonomous actors, that kind of accountability isn't optional. Microsoft is building governance directly into its security stack to answer exactly that question.

A few of the key controls worth knowing:
- Entra "Agent ID" ties every action an agent takes back to an auditable identity, just like a human account, with permissions admins can tune and logs they can review
- Admins can scope Security Copilot access by role or group, rolling it out gradually rather than all at once
- Agent 365 gives IT a central inventory of every AI agent deployed, what it's doing, and policies like blocking access outside business hours or to financial systems
- Human-in-the-loop review stays in place for sensitive actions, so agents can draft or flag but a person signs off before anything irreversible happens
- Usage limits prevent an agent from running away with an endless loop of expensive operations

The bigger point: automated doesn't mean set-and-forget. Organizations still need to define what agents are allowed to handle and how outcomes get monitored.

Full breakdown of how Microsoft approaches agentic AI security and governance: https://t.co/kvRwSQR4PN

#AgenticAI #Microsoft365 #SecurityCopilot #ITGovernance #MicrosoftPartner

[TrustedTech @trustedtechteam]

For a 200-person org, running Zoom, Slack, and Dropbox alongside Microsoft 365 can mean roughly $123,000 a year duplicating capabilities the license already includes.

This is SaaS rationalization, and it's one of the least-examined levers in a licensing review. Unlike an underutilized seat, this waste doesn't show up on one invoice. It's scattered across IT's budget, marketing's budget, and whatever card purchased a file-sharing tool three years ago, renewing on different cycles and never cross-referenced against the M365 SKU.

Where overlap shows up most often:
- Zoom or Slack running alongside Teams, which already covers meetings and chat
- Dropbox duplicating what OneDrive and SharePoint already provide
- Okta overlapping with Entra ID, once the tenant is on the right tier
- Standalone EDR tools overlapping with Defender, if the org is on E5
- Point-solution DLP and compliance tools overlapping with Purview

The catch: what's redundant depends entirely on which M365 tier you're on. An E3 org without the security add-on may genuinely need that standalone tool an E5 org doesn't.

The goal isn't canceling every overlapping subscription. It's finding where you're paying twice for the same capability.

Full breakdown, real pricing examples, and where this fits into a full licensing review: https://t.co/xH7VxxD7kq

#Microsoft365 #ITCostOptimization #SaaSManagement #Licensing #MicrosoftPartner

[TrustedTech @trustedtechteam]

That's a wrap on IT Procurement & Sourcing Summit Europe 2026!

Thank you to everyone who stopped by booth #21 in Amsterdam. The conversations matched what we heard going in:
- Adapting to Microsoft's changing commercial model
- Making Copilot investments pay off
- Azure optimisation and cost governance
- EA renewal planning

Didn't get a chance to connect? Let's keep the conversation going:
https://t.co/25uIv51tEc

#ITProcurement #MicrosoftLicensing #Copilot #Azure #MicrosoftPartner

[TrustedTech @trustedtechteam]

When leadership changes hands, Microsoft licensing decisions can lose their guidance overnight.

That's what happened at Zebra Pen Corporation. A leadership transition took key institutional knowledge away right as an underperforming Enterprise Agreement came up for renewal; leaving the 170-person manufacturer to decide whether to renew with a vendor that wasn't delivering, or find another path.

An existing relationship with TrustedTech meant Zebra Pen wasn't starting from zero:

A dedicated rep who already understood the business, not a cold pitch during a crunch
Real cost comparisons between the EA renewal and a CSP model
A guided transition timed to their spring 2025 EA cycle, no rushed switch

The result: approximately 20% in savings moving from EA to CSP, and a renewal decision made with confidence instead of guesswork.

"TrustedTech can completely wash away any ill will you may have from dealing with the not-so-pretty parts of IT. They're kind of the standard." - Brandon Winter, System Administrator, Zebra Pen Corporation

Read the full story: https://t.co/hFzB0aEyBw

#Microsoft365 #EAtoCSP #CaseStudy #ITLicensing #MicrosoftPartner

[TrustedTech @trustedtechteam]

Leaving Microsoft Unified Support? Here's what actually change and what doesn't. TrustedTech's Certified Support Services (CSS) run on Microsoft Premier Support for Partners, the same escalation infrastructure behind Unified Support. The difference is who owns the relationship end-to-end.

A few things worth knowing before you make the switch:
- 85.7% of issues get resolved directly by TrustedTech's certified engineers; no Microsoft queue required
- Severity A incidents get 30-minute-or-less response, regardless of allocated hours
- Root Cause Analysis, DART, Cloud Solution Architects, and Microsoft's full workshop/assessment catalog all remain accessible through PSfP
- Pricing scales with your support needs, not your Microsoft license spend

TrustedTech is also one of the first CSPs selected for Microsoft's Unified for Partners early adopter program, so CSS customers are already running on the next-gen model ahead of general availability.

Read the full breakdown: https://t.co/eBBmE7tY9J

#Microsoft365 #ITSupport #UnifiedSupport #ManagedServices #MicrosoftPartner

[TrustedTech @trustedtechteam]

Your EA renewal is coming up, and you don't have a 12-month runway. Now what?

Good news: you don't need one. TrustedTech's EA specialists can complete the core licensing, commercial, and transition planning in just 30 days, leaving 60 more for contracting, procurement, and a controlled cutover to Microsoft's CSP model.

The 90-day playbook breaks down into three phases:
1. Days 1-30: Licensing & Azure baseline, commercial comparison, transition roadmap
2. Days 31-60: Contracting, procurement, and billing prep
3. Days 61-90: Technical cutover with zero downtime

The best part? Your tenant, users, configurations, and workloads stay untouched. What changes is billing ownership and flexibility.

Waiting too long risks automatic EA renewal lock-in, rushed procurement, and carrying forward licensing waste you didn't need to keep.

Read the full 90-day plan: https://t.co/MmU1OTfF90

#Microsoft365 #CSP #ITLeadership #CloudLicensing #MicrosoftPartner #EAtoCSP

[TrustedTech @trustedtechteam]

Microsoft is retiring SMS/voice MFA in Entra ID by Feb 1, 2027, and auto-enrolling users into Passkeys starting Sept 1, 2026. Still on SMS/voice MFA in M365? Time to plan your migration. Our guide is a great place to start.

[TrustedTech @trustedtechteam]

Microsoft made the Copilot trial free & automatic: 30 days, no card, on by default for SMBs up to 300 seats. It lands in your admin center whether you asked or not. What to know before day 30: https://t.co/Hkkv2HjkFx

[TrustedTech @trustedtechteam]

Your Microsoft 365 license may already include powerful threat detection capabilities. The bigger question is whether you know what you have and whether it’s configured to protect you.

From leaked credentials and suspicious sign-ins to phishing, malware, mailbox activity, and unusual user behavior, Microsoft 365 can surface critical warning signs across identity, email, and data. But those capabilities vary by license, and security tools only create value when they’re properly configured and actively monitored.

Our recent blog breaks down seven common threat categories, the Microsoft tools that detect them, and what each finding can tell you about your security posture.

See what your Microsoft 365 environment may already be equipped to detect and where gaps could still exist.

Read the full breakdown: https://t.co/f9sgMglJ3D

#Microsoft365 #MicrosoftSecurity #Cybersecurity #MicrosoftDefender #CloudSecurity

[TrustedTech @trustedtechteam]

Today's the day. Join TrustedTech for a webinar on Shadow AI in the Workplace: What New Research Reveals About AI Adoption, Risk, and Governance as we break down new research on why senior leaders are the biggest Shadow AI risk, and what to do about it.

We'll cover:
- The real scale of Shadow AI inside today's organizations
- Why bans on AI tools tend to backfire
- The Microsoft 365 pricing change and what it means for governance
- How Microsoft Copilot can provide a secure, governed path forward

If you're responsible for AI governance, security, or Microsoft 365 strategy, we hope to see you there.

Join us:
https://t.co/NhP0KoKLfl

#ShadowAI #MicrosoftCopilot #AIGovernance #CyberSecurity #Microsoft365

[TrustedTech @trustedtechteam]

Last chance to fire up the savings.

The BBQ Boot-Up Sale ends August 21, which means there's only a short time left to save 10% on eligible Microsoft on-premises products using promo code BBQ26.

Don't get grilled by licensing costs.

Boot-Up the Grill and Cook Up Some Savings before BBQ26 expires.
https://t.co/LljYDOmPXz

#Microsoft #WindowsServer #SQLServer #Windows11 #MicrosoftLicensing #EnterpriseIT #Infrastructure #DigitalTransformation #LastChance #TrustedTech

[TrustedTech @trustedtechteam]

New research just changed the conversation around Shadow AI.

TrustedTech and Censuswide surveyed 2,001 US and UK employees. The finding that should get every CIO and CISO's attention:

Senior leaders are more than twice as likely to use unapproved AI tools as the employees they manage.

They know the risks. They're worried about it. They do it anyway.

Join us for our upcoming webinar:

Shadow AI in the Workplace: What New Research Reveals About AI Adoption, Risk, and Governance

We'll break down what the data shows, why bans backfire, and how Microsoft Copilot can offer a secure, governed path to AI adoption.

Register here:
https://t.co/NhP0KoKLfl

#ShadowAI #MicrosoftCopilot #AIGovernance #CyberSecurity #Microsoft365 #ITLeadership #DataSecurity

[TrustedTech @trustedtechteam]

Summer vacations may be in full swing, but End-of-Support deadlines are too.

If Windows 10, legacy Windows Server environments, or older SQL Server deployments are still part of your IT stack, now is a great opportunity to start planning your next move and reduce licensing costs.

Through August 21, save 10% on eligible Microsoft on-premises products with promo code BBQ26.

Boot up the grill and cook up some savings before the window closes: https://t.co/LljYDOmPXz

#Windows11 #WindowsServer #SQLServer #Microsoft #EndOfSupport #CyberSecurity #InfrastructureModernization #ITOperations #TrustedTech

[TrustedTech @trustedtechteam]

Recognition is meaningful, but what matters most is why it was earned.

We're proud to share that TrustedTech has been recognized by The Silicon Review as a Top Microsoft Cloud Solution Provider to Watch in 2026. The recognition highlights our commitment to helping organizations navigate the growing complexity of Microsoft licensing, Azure, AI, cybersecurity, and managed support with a strategy-first approach.

Technology decisions today extend far beyond procurement. Organizations need partners who can optimize investments, strengthen security, simplify cloud adoption, and deliver long-term business outcomes, not just complete transactions.

We're honored to be recognized alongside other innovators in the Microsoft ecosystem and grateful to our customers, partners, and team who continue to make this possible.

Read the full feature here: https://t.co/SU3Aiww0NH

#Microsoft #Azure #Microsoft365 #CloudComputing #CloudTransformation #Cybersecurity #ArtificialIntelligence #MicrosoftPartner #DigitalTransformation #ITLeadership

[TrustedTech @trustedtechteam]

Your Azure environment might be one deployment away from a hard stop.

Many organizations don't realize they're approaching critical Azure quota limits until a migration, expansion, or recovery event is already underway.

And many assume backup means they're ready for failover. It doesn't.

In our upcoming webinar, we'll cover:
• Hidden Azure capacity risks
• Common resiliency planning mistakes
• The difference between backup and true regional recovery
• How to identify risks before they become incidents

If Azure supports critical business operations, this is a conversation worth joining.

Register now:
https://t.co/aBB1rKnZ6t

#Azure #CloudArchitecture #AzureInfrastructure #CloudResiliency #DisasterRecovery #BusinessContinuity #MicrosoftAzure

[TrustedTech @trustedtechteam]

Summer is the perfect time to fire up the grill, and it's also the perfect time to prepare your IT environment before the busy season arrives.

Introducing our BBQ Boot-Up Sale.

From July 20 through August 21, save 10% on select Microsoft on-premises licensing, including Windows Server, SQL Server, Windows 11, and Office Home & Business 2024 with promo code BBQ26.

As organizations look ahead to Q4, now is the time to modernize aging infrastructure, plan for upcoming projects, and address end-of-support deadlines before they become business challenges.

Boot-Up the Grill and Cook Up Some Savings. Use code BBQ26 to save before the offer expires.

Shop Now: https://t.co/LljYDOmPXz

#Microsoft #WindowsServer #SQLServer #Windows11 #MicrosoftLicensing #ITInfrastructure #InfrastructureModernization #EnterpriseIT #DigitalTransformation #TrustedTech

[TrustedTech @trustedtechteam]

New research from TrustedTech reveals a growing AI confidence gap across the U.S. workforce.

78% of decision-makers feel confident using AI at work but only 43% of employees below them say the same.

Organizations can't achieve successful AI adoption if they leave their workforce behind.

Read more here: https://t.co/x2AQmk3PrZ

#TrustedTech #AI #MicrosoftCopilot #FutureOfWork #DigitalTransformation #CyberSecurity #WorkforceDevelopment