@SteamMaster Hi there 👋 we're so sorry for the trouble! Have you submitted a ticket to our team here https://t.co/I0pzUZw4Fp yet? If not, we'd recommend doing so so someone can better assist. Thanks!
@Th4David Hi 👋 we're sorry to hear that. Reviews can be flagged when they violate our guidelines. Can you please share your case/ticket number with our team so we can follow up? Thanks
@Micorksen@TrustieSupport@CNIL If you have data/privacy questions, our team would be happy to help once getting in touch here https://t.co/I0pzUZw4Fp. Thanks! (2/2)
@Micorksen@TrustieSupport@CNIL Hi 👀 at Trustpilot, we work hard to keep everyone’s data safe. We want our users to be confident in the knowledge that we’re serious about protecting people’s personal information (more about this here https://t.co/YYTnG2LZTj). (1/2)
@stevenblueeyes If there's uncertainty about the legitimacy of a review, our Content Integrity team may attempt to verify it by asking for documentation that clearly shows they've had an experience with a business. (2/3)
@HelloitsLux Hi 👋 reviews can be flagged by businesses, consumers, or by our software when guidelines are broken - not simply because a business complains. Reviews are only taken offline if they’re found to violate our guidelines following review by our teams and technology.
@phil_parke9211 Hi there 👋 if a review breaches our guidelines, you can flag it on the platform for further investigation. Here's a bit more on how https://t.co/uPakZXQ2Qm.
@Changing206 Hi there 👋 thanks for flagging this with us. Our content integrity team can certainly help out with this if you get in touch by filling out this form: https://t.co/I0pzUZw4Fp. Thanks!
@mrfaliev Hi 👋 Paying for Trustpilot's services does not give businesses an advantage in hiding feedback and you can read more about this in our Help Center here: https://t.co/KXPBi1NaIP. Thanks
@haruvincitomnia@TrustieSupport Thanks for sending this over, Roberta. We can see that the report has been received by our support team, so we'll give them a nudge so they can look into this ASAP.
@MtylerTyler Hi Michael 👋 thanks for getting in touch - we're sorry to hear you've been experiencing issues logging into your Trustpilot account. Our support team can certainly help out with this if you get in touch by filling out this form: https://t.co/I0pzUZw4Fp. Thanks!
@BunkD9796 Hi Brian 👋 thanks for the shout. Reviews can be flagged by businesses, consumers or by our software when they break the rules. We can provide a bit more context as to what's happened if you share your ticket number by DMing @Trustiesupport. Thanks
@Den3307Den Hi Den 👋 thanks for the shout and we're so sorry for any trouble. Reviews can be flagged by businesses, consumers or by our software when they break the rules. We can provide a bit more context as to what's happened if you share your ticket number via @TrustieSupport. Thanks