@AndrewIrvineNab based on my @NAB experience seems more likely all 41,880 employees could climb to the Mt Everest summit together in one day than achieve your ambition of being the most customer centric organisation in Aus and NZ. #dreaming
@Westpac since branches are rare to find, could I ask that the few that remain answer their phones instead of telling me my call is important and going to voice mail. Btw- in bank world whatโs an acceptable timeframe to expect a message returned?
@MattBlattFurn ordered simple chest of drawers. Arrives late with half of pieces missing. How long does it take for someone to contact me to rectify #ffs
@HSBC_AUS after numerous calls & emails over last week, a โmanagerโ was going to call me following my latest call this morning at 9am. I clearly communicated I had a midday deadline and still no call. Massive fail. No wonder general perception of public is that banks donโt care
@HSBC_AUS coming up to one week to reduce my credit card limit. Customer service has been friendly but useless! In risk of missing deadline for refinancing. 20 year Premier customer and no one seems to care. #banking#bankingroyalcommission#bankinginquiry
Apparently kids drink bottles can be used as weapons these days and must be checked into the cloak room. The cynic in me says $5,50 for a bottle of water might be a better explanation #worldcupgymnastics#melbournearena#ripoff