Thomas Thacker

Car & Van leasing extraordinaire. @nufc fan. Golf fanatic.

[Thomas Thacker @tthacker5]

P2/ valid for 24 months to the original value, however upgrades to not carry across and we will have to pay a £130 rebooking fee per passenger. Has all customer care/customer service gone out the window? @Ryanair @Expedia @AirCanada come on let’s use some common sense here!

[Thomas Thacker @tthacker5]

P1/ So we have @Ryanair offering vouchers instead of refunds and making it impossible to advise the refund is what is required... we have @Expedia causing chaos trying to find out where we stand with our holiday and the procedure for a refund and @AirCanada offering a voucher...