I just had the best customer service call ever -- with @usbank. No wait to get picked up, and the agent understood right away what I couldn't figure out, which was complicated, involving two accounts, earlier mistaken communications, etc.
@hhavrilesky Grinnell. Great value/affordability, quality, intellectual climate . . . maybe a little less on innovation. The commitment of the alumni depends on the grad year. Schools I know super-well (for context): Grinnell, Harvard, Macalester, Ohio State . . .dm for more.