Acquisition used to pay for itself. It doesn't anymore.
First purchase is often a net loss now. The math only works if the second is reliable.
Associate-led outreach: 49% more purchases, 63% more monthly spend.
Our mid-year read on retention in 2026 👇 https://t.co/AeLlWQl9vp
Retail trains you to move fast: convert, ring up, next. Nobody trains you to slow down and build the relationship.
That instinct pays when the floor goes quiet — known customers buy 49% more often and spend 63% more per month.
Nice read on why luxury's in-store experience still can't be replicated.
71% of aspirational shoppers buy in person — not for convenience, but for the associate relationship.
Most brands still don't give their teams what they need to deliver it. That's exactly what Tulip is for
A discount code isn't a relationship strategy — it trains customers to wait for the next one and erodes the margin you're protecting.
The fix: someone who knows the customer, reaching out at the right moment. 49% more purchases from clienteled customers.
https://t.co/kNAPjsR8Hl
Every retail brand runs AI through the same channels: Email. SMS. Web. The one left out? The store associate conversation. It converts 5× higher & drives 194% higher AOV, yet has no AI layer. Explore the channel your AI retail strategy is mssing: https://t.co/yex6CQIROU
95% of enterprise AI pilots fail. In retail, the cost isn't a failed dashboard — it's a customer who doesn't come back.
Every vendor claims "human-in-the-loop." Here's what it actually looks like. 👉 https://t.co/a1Z0sWff8V
Bot-first broke.
AI without human oversight strips out the judgment that built your customer loyalty.
The fix: associates who use AI to deepen relationships, not replace them. That's clienteling.
Our take on retail's AI hangover → https://t.co/sbd2ICMnUc
AI on screens closes algorithms. AI in your team's hands closes sales.
The human layer is retail's highest-converting touchpoint, and most brands haven't built it yet.
Let's talk strategy at @CommerceNext Booth #304.
Book your 1:1 meeting: https://t.co/XisarmGppq
Every retailer is being sold an AI strategy right now.
The smarter question isn't whether to use it. It's where.
Remove the human from the equation and you don't have a strategy. You have a chatbot.
Read the blog: https://t.co/26Izl1KPAL
#RetailAI#Clienteling
The highest-converting channel in retail is human.
194% higher AOV. 66% email open rates. 3X repeat purchase rate.
Not from algorithms. From 1:1 relationships, scaled by AI.
Booth #304 @CommerceNext. Spots are limited.
Book your 1:1 meeting here: https://t.co/RcPGaVR4Y9
Omnichannel made a promise it didn't keep.
Loyal shoppers walk into your store and feel like strangers.
Data doesn't build relationships. People do.
Give your strategy a human anchor.
💰 63% higher monthly spend 🛍️ 49% more purchases
Full breakdown: https://t.co/j3KAqPw8zY
Veronica Beard drove 11–25% of total sales through clienteling in year one — doubling the 5–10% industry benchmark.
The secret wasn't the software. It was the rollout.
Full strategy here 👉 https://t.co/9kjbCEiAae
#Clienteling#RetailStrategy#Retail
The highest-LTV channel in retail isn't email, SMS, or paid.
It's the 1:1 associate relationship — and AI hasn't touched it yet.
Tulip changes that. Find us at CommerceNext Booth #304.
Book your meeting: https://t.co/fSIy1eRknX
#CommerceNext#AIClienteling
Some rooms you just had to be in.
Last night, Tulip took over #UCB for Shift Happens — 30+ retail leaders, live improv, and the kind of laughs that only happen when everyone's lived every punchline.
The first one. Not the last. 👇
Equipping sales associates with the right skills is crucial for delivering exceptional customer experiences and driving sales.
This blog explores the real-world application of three effective methods to efficiently train your sales associates.
Read now: https://t.co/oau8SoT1OL
Tulip's best-in-class solutions help the world's most iconic retailers create outstanding brand experiences.
But don't take our word for it, check out our customer stories from brands like Boggi Milano, Jenni Kayne, and more here: https://t.co/8FESxoF3Da
Tulip Influenced Sales (TIS) are a north star metric that our clients use to see the ROI of their customer outreach.
Join us for a 30-min webinar on June 27th to learn how to use TIS to identify high-impact activities and ultimately drive sales.
Sign up: https://t.co/NhwgxgBnLT