My friends and I are starting Dynamic Core, a web and software agency. Before this, I built a laundry software, and the biggest thing it taught me is that small businesses don't easily pay for software. It was painful, but I'm glad I learnt it early. #webdeveloper#BuildInPublic
Learnt something from my boss: the same product means different things to different people. For one person it is less stress, for another it is more money. If your pitch is the same for everybody, somebody is not listening.
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Messaged a laundry to ask how they keep track of orders. Their reply: "We appreciate your interest in our operations." Fair enough. At least it was a clear no, silence is worse. On to the next one.
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A customer said the receipt feature in my app is his favourite. Nobody asked for a redesign, but I had some free time and somehow ended up spending hours on one. Free time + AI is dangerous. Somebody should help me hide my laptop from time to time when I get home.
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A dev YouTuber was asked to build an AI agent for a brewery. ChatGPT said menu optimiser. Sounds smart, but the owner never complained about his menu. His problem was getting people in, so the agent that worked did marketing. Ask what hurts before you build.
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@AppLauncher_App True
But I guess for now we're still in the testing phase, so I can't really put a price yet until I know how much value the app gives to different kinds of users
Small thing I learnt this week: when I tell a business owner my app is free, they get more careful, not less. They start asking what the catch is. Still working out how to say it better.
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@xiaolei_zap2026 With that, they still get scared that your app might not stay for long, especially if they get used to it and abandoned the current way they work
@wangyan_im That's something I'm still figuring out, honestly. For now, I'm offering free access to a few laundries while I learn what works, what doesn't and whether the product is genuinely useful to them. I probably need to explain that before simply saying it's free.
@steffdoesthings For now, I explain that I'm trying to get a few laundry businesses to test it with their actual orders and give me honest feedback. I'm still in the discovery stage, so I'm not trying to make a big sales pitch. But I agree that I need to communicate the reason for the free better
@aitorapps I haven't actually been asked this yet, but it's a very fair point. I've focused more on getting businesses to try the app, but I should also make it clear how they can access and retrieve their records if they decide to stop using it.
@Vikramaditya_V1 What they actually handle all day is the paperwork for every single customer walking in. The receipt acts as an instant invoice and statement that stops staff theft and ends price arguments right there.
@Vikramaditya_V1 Before building, I spent time observing real laundries. I noticed they rarely opened logbooks or system dashboards during the day. The dashboard is nice for daily reports, but it is not what they touch constantly.
I spent weeks on dashboards and reports. The feature one laundry owner loves most? Receipts on WhatsApp. His reason: no more customers saying "my niece already collected it". Funny how the plain feature wins.
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