John Wesselman

Subject matter expert of Hosted/Managed Unified Communications services, with over 20 years of technology experience. Also into guitar and soccer.

[John Wesselman @turn3john]

Can you afford to stick with dated #communications tools? Don’t wait to find out. Join @8x8 EVP, @amritesh_c, at the #GartnerSYM - Gold Coast on Sept. 12 to learn how #IT heroes have unlocked agility & competitive advantage with a modern #cloud platform. https://t.co/l3MEVOn2Vr

[John Wesselman @turn3john]

Microsoft has three flexible options for voice-enabling your #Teams setup: Microsoft Calling Plans, Operator Connect, & #DirectRouting as a Service. Compare these choices to see which is best for your organization's needs. #voice #PSTN #8x8VoiceforMSTeams https://t.co/7SBQsEYmgY

[John Wesselman @turn3john]

In the report Contact Center Predictions for 2023 & Beyond, @8x8 predicts by 2025, 25% of #contactcenter agents will be #gigeconomy workers. Read how #remotework options & design-led agent experiences will translate to more contract workers in the #CCTR. https://t.co/a8SuKgst1G

[John Wesselman @turn3john]

8x8 will be at @ScanSource #ChannelConnect2022 in Nashville. On October 4 at 2:50 pm, don't miss the panel discussion “UC with MS Teams: The Latest you Need to Know” to learn how to grow your #MicrosoftTeams business with @8x8. #8x8PartnerLove #MSTeams https://t.co/gBBLDHE8fP

[John Wesselman @turn3john]

Acer's #hybridworkforce serves customers across the globe from multiple #contactcenter locations. With @8x8 #ContactCenter & 8x8 Intelligent IVR, @Acer has greater visibility into the #CX & can provide self-service & personalized experience options. #EX https://t.co/Gv1ZTb5iUt

[John Wesselman @turn3john]

With 8x8 Conversation IQ, popular features that are typically reserved for the #contactcenter (ie, quality management & speech analytics) can be extended to ALL @8x8 #cloudcommunications users to improve #EX & #CX. Read what industry analysts have to say. https://t.co/fmCv4YRDab

[John Wesselman @turn3john]

Previously, most of @puretelecomirl’s customer contact was done by #phone, but they realized customer preferences are changing. With @8x8 #XCaaS, they've been able to consolidate their #communications on one platform while adding more channels for contact. https://t.co/koQSsqvyw6

[John Wesselman @turn3john]

Join @8x8 at #GartnerSYM - Gold Coast on Sept. 13 to learn how #SaaS companies like 8x8 offer #MSTeams customers improved global reach, cross-platform analytics, #CCTR integration & more—all through one #cloud platform that reduces #IT spend & workload. https://t.co/Ag8La8Mimq

[John Wesselman @turn3john]

The @8x8 team is AMP’d to be part of the inaugural @IntelisysCorp AMP’d #CX Masterclass experience taking place in Jackson Hole on Aug. 22. Looking forward to this elevated discussion about market evolution & future trends. #intelisysnation #8x8PartnerLove https://t.co/9wcESgnftz

[John Wesselman @turn3john]

Giving back: Recently, the @8x8 sales engineering team spent time volunteering for Second Harvest to help feed those in need. This is what #Lifeat8x8 is all about! #businesscommunications #givingback #SecondHarvest #teamwork https://t.co/JGW3kAvgBU

[John Wesselman @turn3john]

.@8x8 created a Cloud Migration Toolkit, your all-in-one resource for moving your #businesscommunications to the #cloud with ease! From ROI calculators to case studies to vendor-specific briefs, find everything you need to get started. #UCaaS #CCaaS #XCaaS https://t.co/UY4xHVz6H5

[John Wesselman @turn3john]

8x8 #ContactCenter makes it easier to connect with agents and provide the best #customerexperiences. Drop in anytime for an on-demand demo to see how to optimize employee and customer success—Give it a watch here. #CCaaS #CC #EX #CX #CCTR @8x8 https://t.co/JmiwXbkmiF

[John Wesselman @turn3john]

Everyday, companies just like yours are revolutionizing the way they engage with teammates & customers by integrating @8x8 #Voice for #MicrosoftTeams into their #collaboration setup. Read some of the added benefits & real-world success stories. #telephony https://t.co/VkxA8q3iwM

[John Wesselman @turn3john]

The @8x8 team is AMP’d to be part of the inaugural @IntelisysCorp AMP’d #CX Masterclass experience taking place in Jackson Hole on Aug. 22. Looking forward to this elevated discussion about market evolution & future trends. #intelisysnation #8x8PartnerLove https://t.co/4R5XeM9YFK

[John Wesselman @turn3john]

#Digital-first doesn't have to mean digital-only. People still crave in-person interactions, which is why businesses need to adopt a #hybrid, #omnichannel communication strategy. Learn how #communications #APIs can help. #CPaaS #CX https://t.co/r7SkGSxKbd

[John Wesselman @turn3john]

Imagine being able to automate out-of-office #WhatsApp responses, #SMS reminders, or customer surveys in just a few clicks. With the @8x8 Connect #Automation Builder, you can create meaningful customer interactions effortlessly. Learn more here. #CPaaS #CX https://t.co/BXGHsqJcd6

[John Wesselman @turn3john]

There’s a paradigm shift in #CX & #EX as work, & the #workplace, move to the #cloud. What lies ahead for #collaboration? This year, 4 key trends are transforming #cloudcommunications – read @8x8's blog post & join the webinar to learn more. #MSTeams #voice https://t.co/DMkbLpssCH

[John Wesselman @turn3john]

According to a @MorganStanley #CIO Survey, more than half of organizations have now adopted #MicrosoftTeams. That's expected to increase to 75% by 2025! 🤯 Check out 8 more #MSTeams #telephony trends. #directrouting #PSTN #UCaaS #CCaaS https://t.co/MwjM1lQeOT

[John Wesselman @turn3john]

How can moving your #businesscommunications to the #cloud save you money? 8x8 #XCaaS helps lower #TCO in three key areas: capital expenditure, #productivity, and #CX. Learn more here. #UCaaS #CCaaS #EX https://t.co/55pBQJiAI5

[John Wesselman @turn3john]

#Manufacturer @nVent consolidated 60+ different #telephony systems across 130 global sites with one #XCaaS solution: @8x8. Now, staff can #collaborate easier than ever & make calls with 8x8 #Voice for #MicrosoftTeams. #directrouting #UCaaS #CCaaS https://t.co/fZElfp2bQJ