@Crompton_India Regarding my complaint CBB26082800149, your customer care executive drop the phone without giving proper response. Your service centre is delaying the service. Where can I complaint now?
@IndianOilcl My Indane Gas booking was done on 13 March, Invoice was generated on 18 March, No delivery attempt made till now. Everytime I call the delivery number they not responding or saying anything. Please check Order no 2-005530619283
@STAOdisha Sir, a false challan (OR43517250909205543) has been issued against my scooter vehicle no OD01B9171 by Mayurbhanj RTO on 09-09-2025 20:55:43. Mine is a non gear vehicle with HSRP fitted, whereas the challan vehicle is a geared vehicle without HSRP.
@KentROSystems On March 11, 2025 under the req no 250309-07951 all RO filters were replaced, today we got a constant beep and created req 260219-00916. Now your service personnel again asking for all filter replacement which will cost around 6000. pls help.
@STAOdisha@CMO_Odisha@STAOdisha Sir, nothing has happened since your last reply. The false issued challan is still active. This needs your immediate attention.
For this I have opened a grievance ticket (ECOR2509C00IJ9) with parivhan which is pending at Mayurbhanj RTO. Now, due to this pending challan I can't do the PUC. Request you to please look into this matter and resolve at the quickest.
@royalenfield I have been told by customer care executive that rust on my Sept 2024 Classic 350 is due to 'salt water' a rude & baseless allegation to avoid warranty. Since you provide no Nodal Officer details on your site, I am asking here: Who is the Grievance Redressal Officer for India?
Bought a @royalenfield for the long haul, but the engine enclosure is already rusting. 🛠️ Service centers keep "fixing" it, but it keeps coming back. Is this the "Pure Motorcycling" quality we should expect? Need a permanent solution from the HQ Quality Dept. #PureMotorcycling
@royalenfield Local team's current 'resolution' is to polish over a recurring metallurgical defect, which I have already rejected. This requires a senior technical assessment and part replacement, not a cosmetic cover-up. Please confirm when the Regional Technical Manager will be inspecting?
@royalenfield Still no response from @royalenfield after so many days of my formal complaint regarding the recurring rust on my 2024 Classic 350. Silence isn't a solution for a manufacturing defect. Requesting an immediate response from the Regional Quality Team. #RoyalEnfield#CustomerService
@royalenfield Update: @RoyalEnfield service claims engine enclosure rust isn't covered by warranty and suggested 'polishing.' Polishing doesn't fix a recurring manufacturing defect. I expect a permanent solution for a premium product, not a temporary cover-up. #RoyalEnfield#QualityIssue
@royalenfield I am requesting that this case be escalated to the Regional Technical Manager (RTM) or the Zonal Quality Head. Local technicians have attempted 3-4 repairs without success, indicating a metallurgy or coating defect that requires senior-level assessment. Sharing latest pics.