@ZeptoNow@zeptocares
Urgent help required.
Order POMRJCTNP66110: I ordered a physical Amazon Gift Card worth ₹5,000. It was delivered as an open-box order, but the actual gift card was missing from the package.
Placed an order on @Swiggy by mistake (wrong address autoselected), cancelled it within seconds, yet charged 100% as cancellation fee.
No preparation, just full charge.
Im a regular user & SwiggyOne member- this is disappointing. Requesting a review and refund pl @SwiggyCares
@yashtralshawala For me 350 looks like a solid target considering the biggest score chased down in the Oval is 263. And yea, India are unlikely to get to 420 with 7 down already.
Won a ₹500 Frido coupon on CRED and was excited to buy their neck pillow on @frido_official. After applying the coupon, I saw an option to use ePay (looked like gift card use was allowed). Bought a ₹1000 voucher-turns out both can’t be used. Now ₹1K stuck. No help from CS team
@SwiggyCares I understand the policy, but this was a genuine error. I was home, yet the app used my office location, leading to a misdelivery. Since I'm now left without my food and still have to pay, cud you pl reconsider?
@SwiggyCares Placed an order on Swiggy while being at home, but app mistakenly picked my office address instead of my home. My mistake as I dint notice until the order was out for delivery. Now I’m being charged full cancellation fee. Can you do something?
order# 174231433962373
@Swiggy I understand the need for a cancellation fee, but this was an honest mistake. I was at home and expected the app to locate my current location. It usually happens that way. Given that I’m a One member, is der any way to reconsider the fee? I'd appreciate any help with this.Thanks
@SwiggyCares Bank? Hows my Bank related to this offer? It was told that the amount will be credited to Swiggy Money wallet and the same was advertised at your end. Now are you trying to disown this offer?
@SwiggyCares I’m unable to raise help request against this order; it’s saying the conversation has been closed. Email has already been sent with all the necessary details - that also got some generic response and got closed.