So @O2 insurance is just as bad as their internet service. Sent my phone off 10 days ago, got delivery confirmation from @DPD_UK & now they're trying to say I never sent it?🙄
@O2 I spoke to them yesterday, they told me that I’d have to wait until the Customer Relations team is back in on Monday. The agent also said I’d have to wait a further 5 days for an investigation to be completed and to find out whether they “decide to send out a replacement phone.”
@OfficialPLT I made an order last Friday with saver delivery which is supposed to take 3-5 days. Just received an email saying that my order’s been delayed. I go on holiday on Monday the 9th😑. Care to explain?!